Lindsay Krauss
Office Manager
Chesterland,OH
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
26
26
years of professional experience
Work History
Accounting/Executive Assistant
Griffin Technology Group
08.2021 - 10.2025
- Spearheaded daily office operations, including scheduling appointments, coordinating meetings, and managing correspondence.
- Instituted efficient filing systems to enhance document organization and retrieval.
- Safeguarded confidential employee records, ensuring strict compliance with privacy regulations.
- Prepared comprehensive reports on office expenses, budget variances, and operational performance for senior management review.
- Administered benefits programs encompassing health insurance, retirement plans, and paid time off.
- Maintained accurate employee records in accordance with legal requirements.
- Served as a primary contact for employees regarding HR-related inquiries, delivering timely and accurate information..
- Processed payroll for employees on semi-monthly basis.
- Collaborated with the HR department to update employee information, including new hires, terminations, promotions, and salary changes.
- Maintained the confidentiality of sensitive employee information following company policies and legal requirements.
- Responded to employee inquiries concerning paychecks, tax withholdings, benefits deductions, and other payroll-related matters.
- Coordinated with the finance department to ensure accurate recording of payroll expenses in the general ledger.
- Assisted in the preparation of W-2 forms at year-end for all employees following IRS guidelines.
- Coordinated complex calendars, prioritizing appointments and ensuring efficient time management for executive leadership.
- Streamlined communication across departments, facilitating information flow between executives and team members.
- Prepared detailed meeting agendas and minutes, ensuring accurate documentation of discussions and action items.
- Assisted in budget tracking, monitoring expenses to ensure alignment with departmental financial goals.
- Led onboarding processes for new staff, providing training on company policies and operational procedures.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company..
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Student Monitor
Willoughby-Eastlake Schools
08.2019 - 08.2021
- Monitored student behavior during transit, addressing issues or conflicts promptly and appropriately.
- Documented incidents, accidents, or disciplinary actions in accordance with established protocols.
Office Coordinator
Fred's Home Services
08.2015 - 08.2017
- Coordinated office operations, including scheduling appointments, planning meetings, and maintaining office supplies.
- Engineered and instituted efficient filing systems to ensure easy access to important documents.
- Facilitated the onboarding process of new employees by preparing workstations and providing necessary resources.
- Managed incoming calls and emails professionally, directing inquiries to the appropriate staff members.
- Implemented time management strategies that significantly improved overall efficiency within the office.
- Provided administrative support to senior management by discreetly handling confidential information.
- Created employee schedules based on workload demands while ensuring coverage during business hours.
- Streamlined invoice processing systems, achieving a 98% reduction in payment delays.
- Served as the point of contact between departments to facilitate a smooth workflow across teams.
Medical Assistant
University Hospitals
01.2006 - 08.2007
- Assisted healthcare providers and nursing staff in patient examinations, procedures, and treatments.
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies prior to patient visits.
- Accurately recorded vital signs including blood pressure, temperature, pulse rate, and respiratory rate.
- Administered medications under the supervision of healthcare professionals, ensuring safe practices.
- Executed basic laboratory tests, including specimen collection and routine testing.
- Managed patient medical records by documenting information accurately in electronic health record systems.
- Scheduled patient appointments, coordinating with other departments as needed to optimize workflow.
- Maintained inventory supplies specific to medical needs, ensuring availability when required.
- Ensured compliance with HIPAA regulations to safeguard patient privacy and confidentiality at all times.
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations.
Office Administrator
Mother's Music
09.1999 - 09.2006
- Managed daily administrative tasks, including answering phone calls, responding to emails, and organizing meetings efficiently.
- Instituted an efficient filing system that improved document retrieval time by 97%.
- Scheduled appointments and managed calendars for multiple team members effectively.
- Handled confidential information with utmost discretion, ensuring compliance with data protection policies.
- Assisted the finance department in processing invoices, expense reports, and payroll documentation accurately and on time.
- Established effective communication channels to enhance workflow efficiency among different departments.
- Responded promptly to customer inquiries or complaints via email or phone in a professional manner.
- Oversaw the distribution of mail within the office, preparing outgoing mail and packages for shipment efficiently.
- Served as point of contact for maintenance issues, ensuring prompt resolution of operational problems.
- Maintained accurate records of office expenses and budgets, tracking spending and reporting discrepancies.
- Reconciled account files and produced monthly reports.
Education
Certificate of Technical Studies - Real Estate
Hondros College
Independence, OH11.2020
Associate of Arts - General Studies
Lakeland Community College
Kirtland, OH05.2013
Certified MA - Medical Assistant
Cleveland Institute of Dental-Medical Assistants-Lyndhurst
Lyndhurst, OH03.2003
Skills
- Financial reporting
- Detail-oriented data management
- Proposal development
- Experienced in document creation using Microsoft Word
- Experienced in office management
- Event coordination
- Organizational assistance expertise
Timeline
Accounting/Executive Assistant
Griffin Technology Group
08.2021 - 10.2025
Student Monitor
Willoughby-Eastlake Schools
08.2019 - 08.2021
Office Coordinator
Fred's Home Services
08.2015 - 08.2017
Medical Assistant
University Hospitals
01.2006 - 08.2007
Office Administrator
Mother's Music
09.1999 - 09.2006
Certificate of Technical Studies - Real Estate
Hondros College
Associate of Arts - General Studies
Lakeland Community College
Certified MA - Medical Assistant
Cleveland Institute of Dental-Medical Assistants-Lyndhurst
Personal Information
Title: Office Manager
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