LINDSAY LERMA
Colorado Springs
Summary
Results oriented administrative professional, with a record of success in exceeding the expectations. Recognized as someone who cultivates collaborative relationships, takes on complex and increasing organizational tasks, and provides high-level support to management. Strong communication skills and a proactive mindset to work autonomously in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Corporate Development Specialist
Equity Insurance Group
08.2024 - Current
- Manage confidential employee and payroll information
- Ensure accuracy and completion with financial processes and documentation
- Supporting executives with calendar coordination, communication, and special projects
- Implemented effective strategies to achieve successful outcomes throughout acquisition
Principal’s Secretary
Academy School District 20
10.2023 - 08.2024
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Administrative/Executive Assistant
Poway Unified School District
01.2019 - 07.2023
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Organized travel arrangements and coordinating accommodations for executives.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Facilitated training and onboarding for incoming office staff.
Executive Assistant to the President
Pay it Forward Processing
08.2018 - 01.2019
- Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
Office Coordinator/Director of Administration
Windermere Homes and Estates
05.2015 - 06.2018
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Spearheaded initiatives to improve employee morale and workplace culture through recognition programs and special events planning.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Coordinated company events, fostering team building and boosting overall morale.
- Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
Education
High School Diploma -
Poway High School
Poway06-2007
Skills
- Organizational and partnership development
- Meticulous attention to detail
- Administrative support specialist
- Teamwork and collaboration
- Master calender management
- Presentation and report development
- Onboarding coordination
Timeline
Corporate Development Specialist
Equity Insurance Group
08.2024 - Current
Principal’s Secretary
Academy School District 20
10.2023 - 08.2024
Administrative/Executive Assistant
Poway Unified School District
01.2019 - 07.2023
Executive Assistant to the President
Pay it Forward Processing
08.2018 - 01.2019
Office Coordinator/Director of Administration
Windermere Homes and Estates
05.2015 - 06.2018
High School Diploma -
Poway High School
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