LINDSAY LODICO
Freehold,NJ
Summary
Motivated professional with expertise in managing patient accounts, scheduling, and insurance claims while delivering exceptional service. Skilled in relationship building, problem-solving, and ensuring seamless office operations for optimal patient satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Operations Specialist
Vineyard Crew
Kenilworth, NJ
07.2024 - Current
- Curated garment collections with wholesale clients to match store demographics and sales objectives.
- Generated accurate sales orders to ensure timely processing and optimal inventory allocation, contributing to overall sales efficiency.
- Cultivated strong relationships with wholesale accounts through proactive communication and support, fostering client loyalty.
- Monitored client performance through regular check-ins, delivering actionable insights for future order enhancements.
- Assisted clients with visual merchandising recommendations, focusing on styling and product assortment.
- Provided creative input on mockups and seasonal collections to enhance merchandise visualization.
- Coordinated booth setups, product displays, and promotional materials for engaging buyer experiences.
- Represented Vineyard Crew at trade shows, educating buyers and generating new leads through presentations.
Accounts Receivable Specialist
Old Bridge Dental
Old Bridge, New Jersey
05.2023 - 07.2024
- Collected payments and followed up on outstanding balances, enabling timely account reconciliation.
- Investigated and resolved account discrepancies and patient inquiries efficiently and accurately.
- Resolved billing inquiries and insurance questions, enhancing patient satisfaction and experience.
- Completed claims paperwork and system entries accurately for proper insurance processing and compliance.
- Processed daily and month-end reconciliations while reviewing financial reports for accuracy.
- Monitored patient accounts with advanced Microsoft Excel skills, identifying non-payments and managing open balances.
Patient Services & Accounts Receivable Coordinator
Encore Dental
Shrewsbury, New Jersey
09.2018 - 05.2023
- Acted as primary contact for patient billing, insurance coverage, and account queries, building strong patient relationships.
- Managed patient accounts, posting payments, processing co-pays, and maintaining financial accuracy.
- Resolved account discrepancies and billing errors, achieving timely resolutions and enhancing patient satisfaction.
- Prepared and submitted insurance claims with comprehensive documentation for procedures.
- Conducted appeals for denied claims using detailed clinical notes and treatment plans.
- Monitored aging reports and established payment plans, effectively managing outstanding receivables.
- Utilized software to track accounts, analyze trends, and generate financial reports.
Skills
- Leadership and team development
- Customer relationship management
- Product knowledge
- Visual merchandising
- Sales and customer engagement
- Operational problem solving
Timeline
Sales Operations Specialist
Vineyard Crew
07.2024 - Current
Accounts Receivable Specialist
Old Bridge Dental
05.2023 - 07.2024
Patient Services & Accounts Receivable Coordinator
Encore Dental
09.2018 - 05.2023