Lindsay Lowe
Summary
Dynamic professional with a proven track record in small business operations at Hillside, excelling in strategic marketing and financial planning. Adept at recordkeeping and fostering relationships, I enhance customer service and operational efficiency, driving growth and engagement through innovative initiatives and effective communication.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Owner
Hillside
10.2020 - Current
- Directed daily operations, ensuring efficient workflow and adherence to company standards.
- Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
- Managed financial planning and budgeting processes, optimizing resource allocation for growth.
- Oversaw inventory management systems, improving accuracy and reducing excess stock levels.
Administrator
Ritenour
07.2018 - 10.2020
- Implemented office policies that increased compliance and improved workflow consistency.
- Led initiatives for technology upgrades, enhancing data management capabilities across departments.
- Mentored junior staff in best practices for administrative support and office procedures.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Administrator
Living Waters
01.2015 - 07.2018
- Streamlined administrative processes to enhance operational efficiency and reduce turnaround times.
- Managed scheduling, correspondence, and documentation with a focus on accuracy and organization.
- Coordinated training sessions for staff, improving knowledge retention and team performance.
- Developed and maintained filing systems, ensuring easy access to critical information.
Assistant Administrator /Direct Care Aide /Registered Medication Aide
Care Corner
12.2012 - 01.2015
- Coordinated administrative functions to enhance office efficiency and team collaboration.
- Streamlined communication processes between departments to ensure timely information exchange.
- Managed scheduling and logistics for meetings, optimizing resource allocation and attendance.
- Developed training materials for new staff, fostering knowledge retention and operational consistency.
- Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
Direct Care Aide /Registered Medication Aide
Living Waters
05.2009 - 12.2012
- Provided direct personal care to patients, ensuring comfort and well-being.
- Assisted with daily living activities, including bathing, dressing, and meal preparation.
- Monitored patient vital signs and reported any changes to nursing staff.
- Developed individualized care plans in collaboration with healthcare teams.
- Maintained accurate patient records and documentation for compliance purposes.
Certified Nursing Aide
Augusta Nursing and Rehab
01.2005 - 05.2009
- Assisted patients with daily living activities to promote comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Administered medications under supervision, ensuring compliance with safety protocols.
- Collaborated with multidisciplinary teams to develop personalized care plans for patients.
Registered Medication Aide
Birch Gardens
11.2003 - 01.2005
- Administered medications to residents per physician orders and established protocols.
- Monitored patients' vital signs, reporting changes to nursing staff promptly.
- Assisted in developing individualized care plans tailored to residents' needs.
- Educated residents on medication purposes, side effects, and adherence importance.
Direct Care Aide
ST. Luke's
06.2001 - 11.2003
- Assisted individuals with daily living activities, promoting independence and dignity.
- Supported healthcare staff by maintaining a clean and safe environment for clients.
- Documented patient progress and communicated changes to the care team effectively.
- Learned and adhered to safety protocols and procedures in client care settings.
Education
High School Diploma -
Wilson Memorial High School
Fishersville, VANo Degree - Gerontology
Senior Living U
Hershey, PA10-2015
Skills
- Customer service
- Recordkeeping and file management
- Verbal and written communication
- Small business operations
- Relationship building
Certification
- Certificate of Training - Mandatory Training for Assisted Living Facilities on Health and Safety Standards and Regulations and Residents Rights.
- Certificate of Training- The Auxiliary Grant Program.
- Certificate of Training - Emergency Mental Health Services.
- Certificate of Training - New Regulation Training For Assisted Living Facilities.
- Certificate of Completion - Dedication to Quality Resident Care
Timeline
Owner
Hillside
10.2020 - Current
Administrator
Ritenour
07.2018 - 10.2020
Administrator
Living Waters
01.2015 - 07.2018
Assistant Administrator /Direct Care Aide /Registered Medication Aide
Care Corner
12.2012 - 01.2015
Direct Care Aide /Registered Medication Aide
Living Waters
05.2009 - 12.2012
Certified Nursing Aide
Augusta Nursing and Rehab
01.2005 - 05.2009
Registered Medication Aide
Birch Gardens
11.2003 - 01.2005
Direct Care Aide
ST. Luke's
06.2001 - 11.2003
High School Diploma -
Wilson Memorial High School
No Degree - Gerontology
Senior Living U
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