Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lindsay Lowe

Summary

Dynamic professional with a proven track record in small business operations at Hillside, excelling in strategic marketing and financial planning. Adept at recordkeeping and fostering relationships, I enhance customer service and operational efficiency, driving growth and engagement through innovative initiatives and effective communication.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Owner

Hillside
10.2020 - Current
  • Directed daily operations, ensuring efficient workflow and adherence to company standards.
  • Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
  • Managed financial planning and budgeting processes, optimizing resource allocation for growth.
  • Oversaw inventory management systems, improving accuracy and reducing excess stock levels.

Administrator

Ritenour
07.2018 - 10.2020
  • Implemented office policies that increased compliance and improved workflow consistency.
  • Led initiatives for technology upgrades, enhancing data management capabilities across departments.
  • Mentored junior staff in best practices for administrative support and office procedures.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Administrator

Living Waters
01.2015 - 07.2018
  • Streamlined administrative processes to enhance operational efficiency and reduce turnaround times.
  • Managed scheduling, correspondence, and documentation with a focus on accuracy and organization.
  • Coordinated training sessions for staff, improving knowledge retention and team performance.
  • Developed and maintained filing systems, ensuring easy access to critical information.

Assistant Administrator /Direct Care Aide /Registered Medication Aide

Care Corner
12.2012 - 01.2015
  • Coordinated administrative functions to enhance office efficiency and team collaboration.
  • Streamlined communication processes between departments to ensure timely information exchange.
  • Managed scheduling and logistics for meetings, optimizing resource allocation and attendance.
  • Developed training materials for new staff, fostering knowledge retention and operational consistency.
  • Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.

Direct Care Aide /Registered Medication Aide

Living Waters
05.2009 - 12.2012
  • Provided direct personal care to patients, ensuring comfort and well-being.
  • Assisted with daily living activities, including bathing, dressing, and meal preparation.
  • Monitored patient vital signs and reported any changes to nursing staff.
  • Developed individualized care plans in collaboration with healthcare teams.
  • Maintained accurate patient records and documentation for compliance purposes.

Certified Nursing Aide

Augusta Nursing and Rehab
01.2005 - 05.2009
  • Assisted patients with daily living activities to promote comfort and independence.
  • Monitored vital signs and reported changes to nursing staff for timely intervention.
  • Administered medications under supervision, ensuring compliance with safety protocols.
  • Collaborated with multidisciplinary teams to develop personalized care plans for patients.

Registered Medication Aide

Birch Gardens
11.2003 - 01.2005
  • Administered medications to residents per physician orders and established protocols.
  • Monitored patients' vital signs, reporting changes to nursing staff promptly.
  • Assisted in developing individualized care plans tailored to residents' needs.
  • Educated residents on medication purposes, side effects, and adherence importance.

Direct Care Aide

ST. Luke's
06.2001 - 11.2003
  • Assisted individuals with daily living activities, promoting independence and dignity.
  • Supported healthcare staff by maintaining a clean and safe environment for clients.
  • Documented patient progress and communicated changes to the care team effectively.
  • Learned and adhered to safety protocols and procedures in client care settings.

Education

High School Diploma -

Wilson Memorial High School
Fishersville, VA

No Degree - Gerontology

Senior Living U
Hershey, PA
10-2015

Skills

  • Customer service
  • Recordkeeping and file management
  • Verbal and written communication
  • Small business operations
  • Relationship building

Certification

  • Certificate of Training - Mandatory Training for Assisted Living Facilities on Health and Safety Standards and Regulations and Residents Rights.
  • Certificate of Training- The Auxiliary Grant Program.
  • Certificate of Training - Emergency Mental Health Services.
  • Certificate of Training - New Regulation Training For Assisted Living Facilities.
  • Certificate of Completion - Dedication to Quality Resident Care

Timeline

Owner

Hillside
10.2020 - Current

Administrator

Ritenour
07.2018 - 10.2020

Administrator

Living Waters
01.2015 - 07.2018

Assistant Administrator /Direct Care Aide /Registered Medication Aide

Care Corner
12.2012 - 01.2015

Direct Care Aide /Registered Medication Aide

Living Waters
05.2009 - 12.2012

Certified Nursing Aide

Augusta Nursing and Rehab
01.2005 - 05.2009

Registered Medication Aide

Birch Gardens
11.2003 - 01.2005

Direct Care Aide

ST. Luke's
06.2001 - 11.2003

High School Diploma -

Wilson Memorial High School

No Degree - Gerontology

Senior Living U

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