Lindsay Magnuson
Ishpeming,MI
Summary
Results-driven Workers' Compensation Team Lead with 14 years of combined experience in claims examination and management. Expertise in enhancing team performance, optimizing workflows, and ensuring compliance across multiple jurisdictions. Focused on developing cohesive teams through effective coaching and early issue identification. Holds active Michigan Residential Insurance Adjuster license.
Overview
15
15
years of professional experience
Work History
Workers' Compensation Team Lead
Sedgwick
Negaunee, Michigan
12.2011 - Current
- Leads, coaches and develops a high-performing team of claims professionals.
- Oversees and executes the administration of highly complex lost time and litigated workers' compensation claims for high-demanding client - ensuring timely reporting, thorough investigation, and successful resolution.
- Manages team workload by analyzing claim complexity, adjusting priorities, and supporting staff to meet service standards and client requirements.
- Builds and maintains positive relationships and works closely with team, client, third parties, and legal counsel.
- Reduces claim costs through early intervention, improved documentation, and strategic case management.
- Resolves and settles complex litigated claims, shortening case duration and preventing escalation of legal costs.
- Maintains a 100% closing ratio while supporting client, consistently meeting aggressive timelines and service standards.
- Performs detailed and complex reserve evaluations to ensure financial accuracy.
- Conducts comprehensive audits on high‑severity claims to ensure accuracy and mitigate financial risk.
Education
Associate of Science - Clinical Lab Science
Northern Michigan University
Marquette, MI12-2007
High School Diploma -
Westwood High School
Ishpeming06-2001
Skills
- Detail-oriented
- Time management
- Effective communication
- Consistent under pressure
- Dependable performance
- Professional empathy
References
- Heather Nelson - Sedgwick, Assistant Vice President of Claims - 906-869-9468
- Stevie Nelson - Sedgwick, Claims Manager - 906-869-6382
- Lynn Ball - Sedgwick, Team Lead - 906-250-2984
Timeline
Workers' Compensation Team Lead
Sedgwick
12.2011 - Current
Associate of Science - Clinical Lab Science
Northern Michigan University
High School Diploma -
Westwood High School