Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsay March

Carol Stream,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Veterinary Technician/Assistant Manager

Sycamore Animal Hospital
09.2011 - Current
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasound guided cystocentesis to aid in accurate diagnosis and treatment planning.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
  • Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
  • Performed dental cleanings under the supervision of a veterinarian, promoting improved oral health for patients.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Restrained animals to protect veterinarians from potential harm.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Performed dental cleanings using ultrasonic scaler.
  • Coordinated staff schedules and managed payroll processing while maintaining employee satisfaction levels.
  • Designed and introduced health challenges throughout the year to promote mental/healthy lifestyles.
  • Ordered all pharmacy supplies and kept check on inventory levels. Entered all invoices into software in a timely manner.

Licensed Zumba Instructor

Fortitude Fitness
01.2017 - 12.2019
  • Enhanced client fitness levels by developing and implementing engaging Zumba routines.
  • Increased class attendance through effective promotion of Zumba classes on social media platforms.
  • Provided clear instruction and guidance during classes, ensuring proper technique and alignment for all participants.
  • Developed strong relationships with clients, providing support and encouragement to help them achieve their personal fitness goals.

Waitress

Spring Grove Restaurant
10.2006 - 10.2011
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Education

Medical Coding & Billing Certificate

Kishwaukee College
Malta, IL

Northern Illinois University
Dekalb, IL

High School Diploma -

Illinois Valley Central High School
Chillicothe, IL

Skills

  • Medical History Collection
  • Surgical Assistance
  • Intravenous/Intramuscular Injection
  • Thoracic and Abdominal Radiograph
  • Veterinary Office Administration
  • Cystocentesis
  • Anesthesia Administration/Monitoring
  • Medication Dispensing/Labeling
  • Euthanasia
  • Canine and Feline Intubation
  • Controlled Substance Management
  • Instrument Pack Sterilization

Timeline

Licensed Zumba Instructor

Fortitude Fitness
01.2017 - 12.2019

Veterinary Technician/Assistant Manager

Sycamore Animal Hospital
09.2011 - Current

Waitress

Spring Grove Restaurant
10.2006 - 10.2011

Medical Coding & Billing Certificate

Kishwaukee College

Northern Illinois University

High School Diploma -

Illinois Valley Central High School

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Lindsay March