Lindsay Marshall Milem
Kaiser Permanente
Winchester,California
22
years of professional experience
Detail-oriented Laboratory Professional with 16 years of experience dedicated to delivering compassionate patient care. Thrives in high-pressure settings and now seeking a role in a cutting-edge facility that values forward-thinking approaches. Passionate about utilizing innovative processes to enhance the quality of healthcare delivery.
Work History
Laboratory Assistant
17 Years 8 Months- Performs venipuncture, finger stick or heel stick as required, proficiently on patients of all ages.
- Monitors and maintains appropriate inventory of supplies and reagents. Prepares and instructs patient and performs diagnostic EKG procedures in the outpatient setting as ordered.
- Properly labels sample(s) and transports to laboratory or Clinical Laboratory as required.
- Establishes and maintains courteous, cooperative relations with the public, patients and other personnel. Accessions test orders and giving preparation instructions to patients.
Medical Records Clerk
2 Years 4 Months- Maintained alpha-numeric filing system. Prepared charts for doctor appointment for the following day.
- Ensured any release of information requests were HIPAA compliant.
- Maintained all medical records information both in paper files in the file room as well as on the electronic filing system.
Medical Records Clerk
3 Months- Prepared necessary correspondence that are related to medical records of patient, including, sending and requesting records from outside physicians.
- Recorded release of information in regards to medical records.
- Maintained alpha-numeric filing system.
Medical Records/ Front Office Clerk
1 Year 9 Months- Performed clerical duties such as word processing, data entry, answering phones and filing.
- Maintained accurate records of patients care, conditions, progress and concerns.
- Obtained information about patients medical history, drug history, complaints and allergies.
Education
Associate Of Science - Healthcare Administration
Phlebotomy/Medical Laboratory Technician
Medical Assisting - Administrative and Clinical
Skills
Expert skill in blood collection all age groups including hard sticks.
Thorough understating of phlebotomy and processing protocols
compliance and safety.
Outstanding communication and patient handling skills.
Thorough understating quality assurance and controls.
Timeline
Laboratory Assistant
Kaiser Permanente
02.2009 - CurrentRead More
Medical Records Clerk
Kaiser Permanente
10.2006 - 02.2009Read More
Medical Records Clerk
Hillcrest Internal Medicine
07.2006 - 10.2006Read More
Medical Records/ Front Office Clerk
San Marcos Medical Group
07.2004 - 04.2006Read More
Grossmont Health Occupation Center
Medical Assisting from Administrative and Clinical
Read More
Grossmont Health Occupation Center
Phlebotomy/Medical Laboratory Technician
Read More
Colorado Technical University
Associate Of Science from Healthcare Administration
Read More