Lindsay Martinez
Meridian,ID
Overview
15
15
years of professional experience
Work History
Hospitality Assistant
Wyndham Worldwide Hotels
09.2021 - 05.2022
- Organized and assigned daily work schedules for each team member.
- Provided courteous and knowledgeable front desk service, anticipating guest room needs,andcultivating positive customer relations.
- Identified and resolved customer complaints concerning food or lodging.
- Established unique service goals to provide constant and excellent service.
Administrative Assistant
Rod Father Renar
01.2017 - 12.2022
- Answered phone calls, routing calls, delivering messages to staff and greeting visitors.
- Scheduled client appointments and handled customer needs and resolved any issues.
- Assisted Owner in all daily tasks to help build the company.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Department Head Bar Staff
Dave And Busters
02.2014 - 01.2019
- Maintained relationships with restaurant vendors to implement cost controls and facilitate effective inventory management.
- Decreased labor costs Number% by hiring skilled bartenders, analyzing team members' strengths and scheduling accordingly.
- Closed out cash register and prepared cashier report at close of business.
- Generated Number% higher ticket averages by training employees on suggestive up-selling techniques.
- Fostered repeat customers by consistently providing efficient, friendly service.
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Handled $Amount cash on daily basis, which built trustworthiness and loyalty with owners.
Patient Care Technician
Newport Care Clinic
01.2011 - 01.2014
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Skills
- Customer Service
- Employee Training
- Staff Management
- Prioritizing Patients
- Medical Terminology
- Administrative Support
Timeline
Hospitality Assistant
Wyndham Worldwide Hotels
09.2021 - 05.2022
Administrative Assistant
Rod Father Renar
01.2017 - 12.2022
Department Head Bar Staff
Dave And Busters
02.2014 - 01.2019
Patient Care Technician
Newport Care Clinic
01.2011 - 01.2014