Lindsay McCabe
Chatfield,MN
Summary
Skilled professional ready to excel in a leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Cardiology Supervisor
Mayo Clinic
07.2016 - Current
- Managed a team of 50 staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Evaluated customer needs and feedback to drive product and service improvements.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Created and managed project plans, timelines and budgets.
- Maintained database systems to track and analyze operational data.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Devised and implemented processes and procedures to streamline operations.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
Interpreting Technician
Mayo Clinic
07.2007 - 07.2016
- Interpreted thousands of ECGs, Holter and Event monitors in a timely manner.
- Answers the interpreting light when the ECG technician has a question or concern.
- Contacts physicians with emergent criteria.
- Responds to emergencies and reacts accordingly.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Gave patient education/instruction on monitors.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Attended vendor meetings
- Super-user
Medication Care Manager
Sunrise Cottages
03.2002 - 08.2010
- Responsible for supervision of care, medications and treatments of 32 residents.
- Delegation of care assignments to staff.
- Managing emergency situations.
- Creative problem solving.
- Trained new staff.
- Ensuring adequate staffing on all shifts.
- Attended meetings to assist with finding solutions to issues.
- Coordinating between residents, families and staff to address concerns.
- Assisted with job performance evaluations.
- Collaborated with Hospice services and compassionately assisted families and residents in end of life care.
ECG Technician
Mayo Clinic
03.2004 - 07.2007
- Reduced wait times for patients by efficiently setting up, maintaining, and troubleshooting ECG equipment.
- Developed strong rapport with patients from diverse backgrounds, demonstrating empathy and sensitivity to individual needs.
- Ensured patient safety and comfort during procedures by providing clear explanations and answering questions.
- Performed as a Lead technician at Baldwin.
- Was a resource for external technicians.
- Skilled at identifying abnormal ECGs and responding appropriately.
- Good organizational skills.
- Efficiently handles workload.
- Able to work independently and in a team setting.
- Remains calm and acts professionally in emergency situations.
- Trains new staff.
- Good problem solving skills with effective use of resources.
- Creative Multitasking.
- Communicates well with patients and staff.
- Completes assignments in a timely manner.
- Part of the interview panel.
Education
Some College (No Degree) - Generals
Rochester Community And Technical College
Rochester, MNHigh School Diploma -
Century High School
Rochester, MN06-2000
Skills
- Complex Problem-solving
- Operations management
- Project planning and management
- Policy and procedure development and enforcement
- Schedule development
- Verbal and written communication
- Quality control
- Change management
- Multitasking Abilities
- Coaching and mentoring
- Workflow management
- Teamwork and collaboration
- Logistics coordination
- Time management abilities
- Decision-making
- Adaptability and flexibility
Accomplishments
- Supervised team of 50 staff members.
- Silver Mayo Quality Fellow
- Successfully Completed SAFER
- Recognized for Teamwork
Certification
- CRAT (Certified Rhythm Analysis Technician)
- BLS (Basic Life Support)
Timeline
Cardiology Supervisor
Mayo Clinic
07.2016 - Current
Interpreting Technician
Mayo Clinic
07.2007 - 07.2016
ECG Technician
Mayo Clinic
03.2004 - 07.2007
Medication Care Manager
Sunrise Cottages
03.2002 - 08.2010
Some College (No Degree) - Generals
Rochester Community And Technical College
High School Diploma -
Century High School
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