Summary
Overview
Work History
Education
Skills
Accomplishments
Shield Award
Languages
Work Availability
Work Preference
Timeline
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Lindsay Minter

Lindsay Minter

Newtown,MO

Summary

Dynamic leader with a proven track record at U.S. Bank, excels in driving revenue growth by supporting the sales teams to exceed goals through effective communication and team collaboration. Achieved significant support request targets by leveraging data analysis and customer needs assessments, demonstrating adaptability and a commitment to excellence. Renowned for exceptional communication and team collaboration, consistently exceeding expectations through strategic planning and client/business banking reps needs assessments, while fostering a culture of continuous improvement and adaptability.

Overview

21
21
years of professional experience

Work History

Assistant Vice President of Sales Enablement Team

U.S. Bank
09.2021 - Current
  • Built relationships with banking reps to establish long-term business growth.
  • Achieved set goals and service targets by cultivating and securing relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded quotas and increased profitability through effective sales strategy.
  • Researched sales opportunities and possible leads to exceed goals and increase profits.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Collaborated closely with customer support teams to resolve client concerns promptly, maintaining high levels of satisfaction while reinforcing brand loyalty.
  • Established a productive work environment promoting collaboration among team members while fostering individual growth opportunities.
  • Fostered culture of continuous improvement, encouraging feedback and innovative ideas from sales team.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Branch Manager

Great Western Bank
09.2015 - 09.2021
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Examined customer loan applications for loan approvals and denials.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Consulted customers to boost product sales and services.
  • Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
  • Complied with regulatory guidelines and requirements.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Complied with established internal controls and policies.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Spearheaded community outreach programs, reinforcing branch's commitment to social responsibility and building community ties.
  • Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
  • Enhanced branch visibility and market presence by orchestrating community engagement initiatives.
  • Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
  • Conducted regular financial reviews and audits, identifying and resolving discrepancies promptly.
  • Elevated staff morale and productivity by introducing system of rewards and recognition for outstanding performance.
  • Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Legal Secretary

Mercer County Prosecutor's Office
11.2013 - 07.2015
  • Scheduled all appointments, appearances and briefings.
  • Developed and maintained filing and retrieval systems.
  • Filed documents with courts on behalf of attorney.
  • Scheduled and made appointments for the Prosecuting Attorney.
  • Received and placed telephone calls to clients and prospective clients.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Organized files for court proceedings.
  • Transcribed legal documents and phone conversations.
  • Diligently edited legal correspondence for grammar and spelling.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Supported attorneys during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Contributed to positive client experiences by offering attentive support during consultations with attorneys.
  • Improved client satisfaction by providing timely and accurate legal document preparation.
  • Enhanced attorney productivity with proficient management of case files and schedules.
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Ensured compliance with court rules by staying up-to-date on changing regulations related to filings and other requirements.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
  • Assisted with preparation of trial materials and documents.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Composed contracts, pleadings and motions in accordance with established guidelines.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Developed and maintained positive relationships with clients and colleagues.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Assisted with preparation of trial binders, ensuring lawyers had all necessary materials for court appearances.
  • Maintained strict confidentiality of all client and firm information, reinforcing firm's commitment to client privacy.
  • Improved client satisfaction by providing detailed case updates and maintaining open lines of communication.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Retail Wireless Consultant

U.S. Cellular
09.2003 - 10.2013
  • Managed inventory by monitoring product stock, receiving orders and restocking shelves.
  • Managed cash register transactions accurately, ensuring timely reconciliation of daily sales reports.
  • Stayed up-to-date with industry trends, ensuring accurate information was provided to customers regarding new products and promotions.
  • Resolved customer issues efficiently, ensuring a positive experience for all involved parties.
  • Assisted customers in selecting suitable devices, accessories, and wireless plans based on their preferences and requirements.
  • Worked closely with store management to develop targeted marketing campaigns aimed at increasing foot traffic inside the establishment during peak business hours.
  • Developed strong rapport with clientele through attentive listening skills that allowed me to understand their unique wireless needs better.
  • Streamlined inventory management by organizing merchandise displays and conducting regular stock checks.
  • Achieved higher-than-average success rates when matching clients to optimal mobile solutions because of my knack for interpreting consumer trends within the marketplace.
  • Maintained strong relationships with customers, resulting in repeat business and referrals.
  • Increased customer satisfaction by providing personalized service and addressing individual needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
  • Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
  • Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Collaborated closely with management to develop strategies aimed at improving store KPIs such as revenue growth and customer satisfaction scores.
  • Collaborated with team members to achieve monthly sales targets.
  • Developed loyal customer relationships through exceptional service, resulting in repeat visits and word-of-mouth referrals.
  • Collaborated with team members to achieve store goals and improve overall performance.
  • Drove an increase in overall store performance by exceeding individual sales targets and contributing significantly to team efforts.
  • Established trust between our firm and its patrons due to my commitment towards providing consistently high-quality service throughout each interaction.
  • Participated in promotional events representing the company professionally and promoting brand awareness among potential customers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Schuyler Co. High School
Queen City, MO
05-1999

Skills

  • Sales Presentations
  • Salesforce proficiency
  • Revenue Growth
  • Sales Team Leadership
  • Goals and performance
  • Staff Management
  • Data Analysis
  • Competitor Analysis
  • Employee Guidance
  • Sales Enablement
  • Decision-Making
  • Effective Communication
  • Active Listening
  • Team motivation
  • Team Leadership
  • Team Collaboration
  • Organizational Skills
  • Excellent Communication
  • Adaptability and Flexibility
  • Reliability
  • Multitasking Abilities
  • Attention to Detail
  • Time Management
  • Problem-Solving
  • Customer Service
  • Teamwork and Collaboration
  • Sales proposal development
  • Sales performance analysis
  • Exceeds sales goals
  • Account management strategy
  • Sales follow-up
  • Customer needs assessments
  • Quota achievement
  • Sales analytics
  • Expense Reporting
  • Sales funnel management
  • Account Servicing
  • Order Management
  • Operations
  • Project Management
  • Client acquisition
  • Objection handling
  • Key account development

Accomplishments

  • Achieved Extraordinary Performance yearly rating by my willingness to learn and grow in my current role.
  • Adapted smoothly and incorporated the tools provided to work efficiently and receiving positive feedback often.
  • Achieved an average of 27% completed analysis on a team of 8 with an expectation rate of 12% completion annually through effectively helping with support task for teammates when they were out of the office and picking up additional support task when needed with accuracy and efficiency.
  • Collaborated with manager in the development of new hires by helping with onboarding and training.
  • Supervised team of 7 staff members.
  • Improved relationship with Business Banking Reps by developing a unique business intelligence solution to meet complex requirements.
  • Received 2 Silver Shield Awards

Shield Award

Received Bronze Shield Award in 2023 

Received Bronze Shield Award in 2024

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Career advancementCompany CulturePersonal development programsWork from home option

Timeline

Assistant Vice President of Sales Enablement Team

U.S. Bank
09.2021 - Current

Branch Manager

Great Western Bank
09.2015 - 09.2021

Legal Secretary

Mercer County Prosecutor's Office
11.2013 - 07.2015

Retail Wireless Consultant

U.S. Cellular
09.2003 - 10.2013

High School Diploma -

Schuyler Co. High School

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Lindsay Minter