Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsay Mollette

Saline

Summary

Dynamic General Manager with a proven track record at Tim Hortons, excelling in operations management and team leadership. Spearheaded strategies that drove significant sales growth while enhancing customer loyalty. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience

Work History

General Manager

Tim Hortons
08.2020 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices and company procedures.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Bartender

Maplewood Lanes
07.2012 - 09.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Education

No Degree - Computer Communication's

Washtenaw Community College
Ann Arbor, MI
04-2022

Skills

  • Leadership and team building
  • Operations management
  • Staff management
  • Customer relations
  • Employee scheduling
  • Customer retention
  • Problem resolution
  • Administrative skills

Timeline

General Manager

Tim Hortons
08.2020 - Current

Bartender

Maplewood Lanes
07.2012 - 09.2020

No Degree - Computer Communication's

Washtenaw Community College