Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Lindsay Monteith

Cypress,TX

Summary

Successful property management professional who balances business and tenant needs to run successful operations. Oversees staff and coordinates maintenance with excellent prioritization and project management abilities. Highly self-motivated, organized and dedicated to maximizing profits.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Community Property Manager- 328 Units

KPM
Houston, Texas
04.2023 - Current
  • Performed market research to determine competitive rental rates in the area.
  • Exercised direct supervision over property staff.
  • Built relationships with service vendors and submitted associated billing statements.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Completed lease applications and verifications, notifying prospects of results.
  • Managed and oversaw operations, maintenance and administration of properties.
  • Coordinated tenant move-in and move-out procedures, ensuring that all paperwork was completed accurately and in a timely manner.
  • Developed annual budgets for each property, analyzing income statements and expenses to identify areas of improvement.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Organized community events to promote positive relationships among tenants and encourage community involvement.
  • Compiled and conveyed operational and financial data to regional manager.
  • Met with clients to negotiate management and service contracts.
  • Prepared detailed budgets and financial reports for properties.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Community District Manager- 1710 Units

Karya Property Management
Houston/Orlando, Texas/Flordia
03.2024 - 12.2024
  • Monitored regional activities to ensure compliance with company policy and standards.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Motivated team to exceed performance targets with fast, accurate service in handling diverse problems
  • Supervised the development of marketing plans for new products in the region.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Provided guidance and support to managers in resolving employee relations issues in the region.
  • Drafted and submitted monthly reports on regional operations to corporate headquarters.
  • Managed special projects to increase revenue and customer numbers while reducing costs and streamlining processes.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Evaluated regional financial performance against budget projections.
  • Collaborated with senior management on long-term strategic planning initiatives.
  • Developed strategic partnerships with vendors for supply chain management purposes.
  • Conducted regular meetings with regional staff to discuss operational issues and strategies.
  • Developed and implemented regional performance goals, objectives, policies and procedures.
  • Managed the recruitment, selection, orientation and training of regional staff.
  • Managed team of 28 employees, ensuring high productivity and quality standards were met.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.
  • Established key performance indicators that measure success of various initiatives throughout the region.
  • Assessed market trends across multiple locations in order to determine appropriate pricing levels for goods and services offered by the company.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Negotiated contracts with vendors for the repair and maintenance of apartments.
  • Managed and oversaw operations, maintenance and administration of properties.

Community Property Manager- 158 Units

Karya Property Management
Houston, TX
08.2017 - 04.2023
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Responded promptly to resident inquiries or complaints regarding maintenance issues or lease violations.
  • Enforced rental policies such as late fees and eviction notices when necessary.
  • Completed lease applications and verifications, notifying prospects of results.
  • Handled resident complaints and expedited maintenance requests.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Created marketing materials to advertise available units within the portfolio of managed properties.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Prepared detailed budgets and financial reports for properties.
  • Exercised direct supervision over property staff.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Managed day-to-day activities involving tenants, subcontractors and property management.

Community Property Manager- 252 Units

Adara Communities
Houston, TX
01.2010 - 08.2017
  • Maximized occupancy with strong marketing and tenant relations skills.
  • Negotiated contracts with vendors for the repair and maintenance of apartments.
  • Developed and enforced policy to ensure tenant satisfaction.
  • Reviewed rental applications from prospective tenants ensuring compliance with company standards.
  • Provided administrative support to the property management team when necessary.
  • Implemented preventative maintenance programs to prolong life cycles of appliances and fixtures in all units.
  • Enforced rules regarding noise levels, parking regulations, pet policies.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
  • Prepared detailed budgets and financial reports for properties.
  • Met with clients to negotiate management and service contracts.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Prepared monthly reports detailing occupancy rates, outstanding balances due from tenants.
  • Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
  • Collected rent payments from residents in accordance with lease agreements.

Assistant Property Manager- 252-584 Units

Greystar
Houston, Texas
11.2002 - 04.2009
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
  • Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Handled security deposit refunds.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Conducted market research to determine competitive rental rates for properties.
  • Prepared monthly financial reports for review by the property manager.
  • Handled resident complaints and expedited maintenance requests.
  • Kept records of correspondence with residents and tenants.
  • Conducted tours of vacancies with prospective tenants.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Collected first month's rent along with security deposit prior to move-in date.

Education

High School Diploma -

Cypress Falls High School
Houston, TX
05-2001

Skills

  • Budget management
  • Problem solving
  • Project management
  • Property management expertise
  • Marketing and advertising
  • Community building
  • Fair housing compliance
  • Eviction processing
  • Renovation management
  • Resident event planning
  • Lease administration
  • Rent pricing optimization
  • Staff management
  • Payment collection
  • Time management abilities
  • Professional demeanor
  • Yardi/Onesite/Resman
  • Gracehill/Lead 2 Lease/CRM/Knock
  • Vendor contracts
  • Invoice processing
  • Staff training and development
  • Financial reporting
  • Multitasking
  • Tax credit/HUD/Affordable housing

Languages

English
Full Professional

Certification

CPR Certified

OSHA Compliance Training

Accomplishments

2018 Property Manager of the Year

2022 Property Manager of the Year

Fair Housing

Timeline

Community District Manager- 1710 Units

Karya Property Management
03.2024 - 12.2024

Community Property Manager- 328 Units

KPM
04.2023 - Current

Community Property Manager- 158 Units

Karya Property Management
08.2017 - 04.2023

Community Property Manager- 252 Units

Adara Communities
01.2010 - 08.2017

Assistant Property Manager- 252-584 Units

Greystar
11.2002 - 04.2009

High School Diploma -

Cypress Falls High School

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Lindsay Monteith