Lindsay Murphy
Severna Park,MD
Summary
Personable and dedicated Project Assistant with self-motivated nature focused on independently handling project and team needs. Highly organized in preparing documentation, schedules and communications.
Overview
20
20
years of professional experience
Work History
Certified Esthetician
The Parlor
01.2023 - Current
- Fosters friendly, warm, and exceptional customer experience.
- Develops customized facial treatments for individual clients to address specific skin care needs.
- Sterilize equipment for patient treatments.
- Recommend retail products for at-home use.
- Assess condition of clients' skin in order to make recommendations to improve skin quality.
- Provide clients with knowledge of all services being provided.
- Perform waxing for hair removal.
Account Manager
All Green Management
09.2020 - 09.2021
- Addressed problems with accounting, billing, and service to maintain and enhance client satisfaction.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Office Manager
Bay Area Vending, LLC
08.2016 - 09.2020
- Responsible for all financial duties; Book Reconciliation, Accounts Receivable, Accounts Payable, Deposits, Audits, Inventory, etc.
- Provided customer service by greeting, assisting customers, responding to customer inquiries and complaints.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Evaluated financial reporting systems, accounting or collection procedures, or investment activities and make recommendations for changes to procedures, operating systems, budgets, or other financial control functions.
- Kept records of purchases, sales, and requisitions.
- Very detail oriented and able to multi-task phenomenally.
- Ran the entire office; manages the office personnel
- Excellent skills with Microsoft Office as well as QuickBooks Online.
- Quick learner and great with problem solving.
Office Manager
Chesapeake Periodontics
08.2003 - 08.2016
- Completed insurance or other claim forms.
- Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Received and routed messages or documents, such as laboratory results, to appropriate staff.
- Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer.
- Transmitted correspondence or medical records by mail, e-mail, or fax.
- Maintained medical records, technical library, or correspondence files.
- Performed bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Patient Scheduling
- Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
- Answered telephones and direct calls to appropriate staff.
- Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Education
High School Diploma -
CCBC Essex
Essex, MDBoard Certified - Esthetician
Cortiva Institute
Linthicum Heights, MD11.2022
Skills
- Client Intakes
- Hydra Facials
- Customer Consultations
- Hair Removal
- Spa Retail Sales
- Supply Management
- Skincare Services
- LED Light Therapy
- Schedule Management
- Facial Massages
- Outstanding Client Care
- Chemical Peel Application
- Dermaplaning
- Time Management
- Interviewing Clients
- Administrative Support
- Client Relationship Management
Timeline
Certified Esthetician
The Parlor
01.2023 - Current
Account Manager
All Green Management
09.2020 - 09.2021
Office Manager
Bay Area Vending, LLC
08.2016 - 09.2020
Office Manager
Chesapeake Periodontics
08.2003 - 08.2016
High School Diploma -
CCBC Essex
Board Certified - Esthetician
Cortiva Institute
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