Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Overview
28
28
years of professional experience
Work History
Molding Team Lead
Daikyonishikawa United States
07.2023 - Current
Mentored junior staff, fostering skill development and knowledge sharing within the team.
Facilitated communication between departments to enhance collaboration and information flow.
Oversaw quality control measures to maintain high standards in production processes.
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Coached team members in techniques necessary to complete job tasks.
Manager
Coral Canyon Market
10.2017 - 08.2022
Oversaw daily operations to enhance customer service and satisfaction.
Managed inventory control processes to optimize stock levels and reduce waste.
Developed scheduling strategies to ensure adequate staffing during peak hours.
Led initiatives to improve safety measures, resulting in a safer work environment.
Managed and motivated employees to be productive and engaged in work.
Manager
76 Gas Station
08.2005 - 10.2017
Trained employees on additional job positions to maintain coverage of roles.
Recruited and hired qualified candidates to fill open positions.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Entered time and attendance logs in preparation for payroll.
Enforced customer service standards and resolved customer problems to uphold quality service.
Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Monitored staff performance and addressed issues.
Minimized staff turnover through appropriate selection, orientation and training.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Maintained adequate staffing to meet objectives within budget.
Assistant Sales Representative
Executrain
02.1998 - 08.2005
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to prepare for payroll processing.
Coordinated appointments, meetings and conferences.
Maintained accurate department and customer records.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Provided secretarial and office management support while building cooperative working relationships.
Education
BBA - Business Administration
Grantham University
Lenexa, KS
06-2015
Associate of Science - Applied Digital Media & Printing
Riverside City College
Riverside, CA
06-2013
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Performance monitoring
Performance improvement
Quality control
Workplace safety
Schedule management
Process improvement
Complaint resolution
Production monitoring
Timeline
Molding Team Lead
Daikyonishikawa United States
07.2023 - Current
Manager
Coral Canyon Market
10.2017 - 08.2022
Manager
76 Gas Station
08.2005 - 10.2017
Assistant Sales Representative
Executrain
02.1998 - 08.2005
BBA - Business Administration
Grantham University
Associate of Science - Applied Digital Media & Printing