Lindsay Ostrom
Denver,CO
Overview
11
11
years of professional experience
Work History
Principal
GoBuyside
11.2022 - Current
- Lead search function and manage a team of recruiters to deliver timely results while maintaining a high level of customer service for both candidates and hiring managers.
- Negotiate competitive salary packages in line with market trends, ensuring successful offers to high-caliber candidates.
- Implement effective sourcing techniques, utilizing LinkedIn Recruiter, Boolean searches, and other advanced search methods for hard-to-fill roles.
- Streamline the hiring process, introducing efficient candidate tracking systems and communication tools for improved collaboration among team members.
- Identify skill gaps within the organization and recommend workforce planning initiatives to address future talent needs.
- Develop training programs for junior recruiters, increasing their knowledge of recruiting best practices and company-specific procedures.
- Support organizational growth plans through strategic workforce planning, ensuring talent pipelines align with business objectives.
- Spearheaded diversity and inclusion initiatives, creating inclusive job advertisements.
Talent Acquisition Lead
Inspirato
10.2021 - 11.2022
- Led team of 5 Talent Acquisition Specialists on full cycle recruiting and talent acquisition methodologies, fostering professional growth within the department.
- Trained internal recruiters on best practices for interviewing and candidate assessment, resulting in more consistent evaluations across teams.
- Partnered with HR leadership to ensure compliance with federal, state, and local labor laws throughout the recruitment process.
- Developed effective relationships with external recruitment partners, ensuring alignment with company values and hiring objectives.
- Collaborated with hiring managers to identify staffing needs, develop job descriptions, and establish candidate profiles.
- Reduced time-to-fill rates with proactive sourcing techniques, targeting passive candidates and building talent pipelines.
- Implemented a robust applicant tracking system, improving efficiency in managing candidate applications and communications.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Enhanced talent acquisition strategies by streamlining processes and implementing innovative recruitment methods.
Territory Manager
Inspirato
01.2018 - 10.2021
- Managed a client base of 650 households and a team of 5 Account Executives.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Streamlined internal processes by implementing efficient reporting tools for monitoring progress against established targets regularly.
Senior Account Executive
Inspirato
06.2015 - 01.2018
- Built strong relationships with over 400 clients while assisting in planning upcoming vacations
- Met and exceeded team goals and maintained a high NPS, indicating satisfied clients
- Worked in a strong team environment, mentoring newer members of the team.
Community Relations Coordinator
Kroenke Sports & Entertainment
09.2014 - 06.2015
- Manage all invitations, donations, and ticket sales for multiple fundraising events
- Coordinate companywide Day of Service which includes over 30 non-profit organizations
- Participate in organizing and executing community programs and sports clinics
- Facilitate player appearances throughout the Denver community to build brand awareness
- Assist in the ticket donation program for underprivileged children throughout Denver.
Premium Sales & Service Coordinator
Kroenke Sports & Entertainment
05.2013 - 09.2014
- Built strong relationships with affluent clientele by providing exceptional service to over 70 suite holder and club seat accounts
- Organized and executed suite rental sales; process payments, data entry, service follow up questions
- Planned pre-game meetings and events for current clients and large organizations
- Served as Suites Manager on Duty for multiple large sporting events and concerts.
Education
Leeds School of Business - Operations Management -
University of Colorado At Boulder
Boulder, CO05.2013
Skills
- Client Relationship Management
- Recruitment and Hiring
- HR Analytics
- Diversity and Inclusion Initiatives
- Organizational Development
- Succession Planning
- Salary and benefits negotiations
- SLII Certified
Timeline
Principal
GoBuyside
11.2022 - Current
Talent Acquisition Lead
Inspirato
10.2021 - 11.2022
Territory Manager
Inspirato
01.2018 - 10.2021
Senior Account Executive
Inspirato
06.2015 - 01.2018
Community Relations Coordinator
Kroenke Sports & Entertainment
09.2014 - 06.2015
Premium Sales & Service Coordinator
Kroenke Sports & Entertainment
05.2013 - 09.2014
Leeds School of Business - Operations Management -
University of Colorado At Boulder