Caller
A+ Meditran
01.2024 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Achieved high-quality communication with customers, using active listening and clear verbal skills to address concerns accurately.
- Effectively navigated multiple computer systems simultaneously to access relevant customer information during calls.
- Improved customer satisfaction by efficiently addressing and resolving inquiries during calls.
- Handled high-pressure situations calmly and professionally, consistently maintaining composure when faced with challenging scenarios or demanding callers.
- Maintained comprehensive knowledge of products and services offered, enabling accurate responses to customer inquiries.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
