Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay Owens

3830 W 112th Ave Unit 304,Westminster, CO

Summary

Customer-centered job seeker successful at working with diverse personalities and thrives on delivering top notch service.

Overview

15
15
years of professional experience

Work History

Server/Host Trainer

The Delectable Egg
10.2020 - Current
  • Designed and produced the alcoholic beverage menu, increasing sales
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders and manage bills.
  • Cultivated warm relationships with regular customers.
  • Developed effective training for new hires.

Affiliate Streamer

Twitch
01.2018 - Current
  • Followed projected trends and maintained welcoming atmosphere for 1000+ followers.
  • Established community engagement through Twitter, Discord, TikTok, and Instagram.
  • Monitored views, performance, and statistics through OBS and StreamlabsOBS and make visual changes to video production based on these metrics.

General Manager

Ziggi’s Coffee
10.2019 - 02.2020
  • Monitored financial performance and controlled expenses to provide financial stability and long-term growth.
  • Developed and maintained relationships with customers and suppliers.
  • Onboarded new employees with training and new hire documentation.
  • Raised and maintained sales to profitable margins.

Kid's Specialist/Barista

Books-A-Million
06.2014 - 11.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Ran weekly story time and assisted with children and teen events.
  • Kept up-to-date information on school reading lists and age appropriate recommendations.
  • Customer service in multiple areas, including cashiering, café, and service department.
  • Stocked, tagged and displayed merchandise as required.
  • Trained new hires on café procedures.

Content Creator

Play Hard Gaming
01.2013 - 01.2014
  • Created dynamic pieces and graphics to increase website and social media traffic.
  • Implemented strategies and tactics to grow to thousands of followers on social media channels.
  • Identified target audiences to analyze characteristics, behavior and media habits.
  • Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.

Co-Owner/Writer

The Sims Social Fansite
01.2011 - 01.2012
  • Managed team and website to deliver accurate and engaging content to two million plus daily readers.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Incorporated SEO techniques to verify maximal site exposure.
  • Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
  • Increased followers by over 200% in less than ten months.

Retail Sales Associate

Kansas City Renaissance Festival
01.2009 - 01.2011
  • Performed customer service with themed engagement.
  • Handled payments without technological assistance.
  • Cross trained across multiple departments.

Education

Bachelor of Arts - English - Creative Writing

Metropolitan State University of Denver
Denver, CO
05.2018

Bachelor of Arts - English - Creative

University of Louisiana At Lafayette
Lafayette, LA

Associate of Arts -

Front Range Community College
Westminster, CO
05.2014

High School Diploma -

Saint James Academy
Lenexa, KS
05.2011

Skills

  • Intermediate French Proficiency
  • Quick learner
  • Proficient multitasker
  • Highly motivated
  • Attention to detail
  • Written and Verbal Communication
  • Computer literacy
  • Microsoft Office
  • Flexible and Adaptable
  • Effective trainer

Timeline

Server/Host Trainer

The Delectable Egg
10.2020 - Current

General Manager

Ziggi’s Coffee
10.2019 - 02.2020

Affiliate Streamer

Twitch
01.2018 - Current

Kid's Specialist/Barista

Books-A-Million
06.2014 - 11.2016

Content Creator

Play Hard Gaming
01.2013 - 01.2014

Co-Owner/Writer

The Sims Social Fansite
01.2011 - 01.2012

Retail Sales Associate

Kansas City Renaissance Festival
01.2009 - 01.2011

Bachelor of Arts - English - Creative Writing

Metropolitan State University of Denver

Bachelor of Arts - English - Creative

University of Louisiana At Lafayette

Associate of Arts -

Front Range Community College

High School Diploma -

Saint James Academy

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Lindsay Owens