Lindsay Papazis
Indian Trail,NC
Summary
Proven to excel in operations support and customer service, I leveraged adaptability and telephone etiquette to enhance office efficiency at U.S. Green Pros LLC. Skilled in data entry and empathetic communication, I effectively managed office supplies and resolved inquiries, significantly improving organizational workflow.
Overview
10
10
years of professional experience
Work History
Volunteer
Union County Public Schools
Indian Trail , NC
09.2017 - Current
Office Assistant
U.S. Green Pros LLC
Indian Trail , NC
08.2014 - Current
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Facilitated internal communication by distributing memos and announcements.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Copied, sorted and filed records of office activities and business transactions.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Delivered messages and ran errands.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Provided customer service, addressing inquiries and resolving issues promptly.
Education
Some College (No Degree) - Business
Atlantic Cape Community College
Mays Landing, NJSkills
- Adaptability and dependability
- Friendly and outgoing
- Customer service
- Operations support
- Empathy and patience
- Positive attitude
- Answering phones
- Data entry
- Clerical support
- Telephone etiquette
Timeline
Volunteer
Union County Public Schools
09.2017 - Current
Office Assistant
U.S. Green Pros LLC
08.2014 - Current
Some College (No Degree) - Business
Atlantic Cape Community College