Lindsay Pasquantino

• Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
• Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
• Negotiated purchase agreements and contracts with buyers and sellers.
• Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
• Maintained updated knowledge of local real estate markets.

• Greeted customers and provided exceptional customer service.
• Assisted customers with product selection, sizing and styling.
• Built relationships with customers to encourage repeat business.
• Conducted inventories on a regular basis to track stock levels.
• Prepared daily sales reports for management review.
• Provided accurate information about warranties and insurance.
• Appraised fine jewelry.
• Assisted with custom orders.
• Maintained 3D printer
• Developed promotional strategies to increase sales volume.
• Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and the store website.
• Managed the daily operations of all assigned social media accounts.
• Shopify account manager.

• Hired and trained employees on job positions( box office, concessions,event managers,security,volunteers) to maintain coverage of roles.
• Created training modules and documentation to train staff.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
• Maintained knowledge of company products and services to promptly resolve complaints and concerns.
• Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
• Responded to phone and online customer service requests efficiently, kindly, and promptly.
• Responded to patron questions(online,phone inquiries, concerns and complaints to manage difficult or emotional patron situations
• Event Programmer-Built,managed,and monitored shows and events in Audience View Professional
• Reviewed artist contracts and riders and organized files and records to maximize security of information.
• Oversaw financial documentation for artist engagements and reconciled invoices with accounting department.
• Collaborated with publicists, media and marketing personnel to schedule and facilitate interviews and appearances.
• Collaborated with production companies and industry service providers to build rapport or verify contract details.
• Arranged artist air travel, ground transportation, catering and hotel accommodations.
• Provided inventory and ordering for venue (cleaning supplies,office supplies,concessions, artist dressing rooms)
• Developed security plan for venue and held meetings with head of security to maximize the safety of patrons and staff during events.

Worked diligently with owners, coworkers to create, build, and progress the brand.

Hired, trained, and maintained a long-standing staff of 20+ to deliver exceptional customer service and high sales at each event. Created a positive environment where everyone involved enjoyed working together and efficiently to achieve set goals.

Responsible for inventory of all bar products (alcoholic and non-alcoholic beverages, paper products, CO2, disposable and non-disposable glassware, micros paper, candles, linen, garnishes, cleaning and maintenance products).

*Responsible for maintenance of all units (ice machines, sound and lights boards, floor machines etc.)

*Responsible for proper ordering,receiving, and stocking all incoming inventory-at the lowest possible cost for every event.

*Prices all products to produce the greatest profit margin.

*Responsible for and proficient in Micros (editing,running reports)

*Advertises and markets products (concerts, weddings and special events) on social media platforms, Google AdWords etc.

*Provides profit and loss sheets for each event.

*Sets up and attends sales appointments with potential clients.

*Creates and manages contracts and invoices for all incoming events. Accepts and deposits any incoming payments.

*Works very closely and loyally with clients throughout the process of planning their event.

*Manages box office and sales of large (1.700) ticketed events