Lindsay Phillips
Lee's Summit,MO
Summary
Self-motivated business professional who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
2
2
years of professional experience
Work History
Social Media Manager
American Eagle Outfitters, Inc
09.2021 - 06.2022
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Marketing Manager
American Eagle Outfitters, Inc
07.2021 - 06.2022
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Used data analytics to track lead generation campaigns and improve quality.
- Recruited and hired capable team members to add value and diverse skills set to marketing department.
Sales Lead Manager
American Eagle Outfitters, Inc
07.2020 - 05.2021
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Effectively presented information to customers and responded to questions.
- Attended weekly meetings to discuss and optimize strategies.
Education
General Studies
West Texas A&M University
Canyon, TX05.2023
Skills
- Audience Analysis
- Community Engagement
- Effective Organization
- Analytics and Reporting
- Interpersonal Skills
- Verbal and Written Communication
- Positive Attitude
- Managing Editorial Calendars
- Strategic Planning
- Networking and Relationship Building
- Teamwork and Collaboration
- Attention to Detail
Timeline
Social Media Manager
American Eagle Outfitters, Inc
09.2021 - 06.2022
Marketing Manager
American Eagle Outfitters, Inc
07.2021 - 06.2022
Sales Lead Manager
American Eagle Outfitters, Inc
07.2020 - 05.2021
General Studies
West Texas A&M University
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