Lindsay Philpot
Lake Point,UT
Summary
Dynamic real estate professional with a proven record of closing over $52M in residential sales and negotiating 200+ lease renewals while maintaining a 96% occupancy rate. Skilled in conflict resolution, compliance, and client relations, with a strong ability to enhance operational efficiency. Recognized for adaptability, strategic communication, and delivering results in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Property Manager
Boardwalk Realty & Management
01.2024 - 12.2025
- Managed 190+ residential units, handling tenant communication, maintenance requests, scheduling, and billing with accuracy and professionalism.
- Resolved 30-40 tenant issues weekly with a 95% satisfaction rating.
- Processed and negotiated 200+ lease renewals, rent increases, and legal notices while maintaining strong tenant and owner relationships and 96% occupancy rate.
- Coordinated 50–100 maintenance work orders monthly, prioritizing safety, urgency, and cost efficiency.
- Improved on-time rent collection and reduced delinquency by consistently following up with empathy and firmness.
- Provided high-volume customer service through email, phone, and in-person communication.
- Demonstrated strong conflict-resolution skills during tenant disputes, move-outs, inspections, and lease violations.
Supported real estate operations including showings, listings, application processing, and renewals. - Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated with legal counsel to resolve tenant disputes.
- Maximized rental income while minimizing expenses through effective planning and control.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Realtor
KW Utah Realtors
01.2017 - 12.2023
- Awarded Rookie of the Year for exceptional production, rapid skill development, and outstanding client service during first year in real estate.
- Recognized as a Top Producer, consistently ranking in the top tier of agents for closed volume, listings taken, and client satisfaction.
- Closed $52 million+ in residential transactions, guiding clients through every stage of buying and selling with accuracy and professionalism.
- Generated repeat and referral business through relationship-building, transparent communication, and consistently exceeding client expectations.
- Created high-quality marketing materials, listing descriptions, social media content, and negotiation strategies to maximize exposure and final sales price.
- Managed complex transaction timelines, inspections, negotiations, appraisals, and lender communications to ensure smooth closings.
- Developed strong local market knowledge, pricing strategies, and comparative market analyses (CMAs) to advise clients on competitive market conditions.
- Demonstrated exceptional problem-solving during contract contingencies, title issues, appraisal challenges, and time-sensitive negotiations.
- Leveraged CRM systems to track leads, manage pipelines, and follow up consistently to maintain a healthy and productive business.
Escrow Officer
Vanguard Title
01.2013 - 01.2017
- Facilitated smooth real estate closings by preparing, reviewing, and processing all escrow instructions, settlement statements, and necessary legal documents.
- Managed high-volume of title orders while maintaining accuracy, compliance, and strict timelines.
- Coordinated with buyers, sellers, agents, lenders, and title examiners to resolve discrepancies and ensure all requirements were met before closing.
- Reviewed title commitments and identified potential issues, working proactively with all parties to obtain necessary clearances and documentation.
- Collected, verified, and disbursed funds in compliance with state and federal regulations, ensuring accurate and timely distribution.
- Provided exceptional customer service by explaining closing processes, answering questions, and keeping all parties updated throughout the transaction.
- Maintained meticulous records and documentation to meet compliance, audit, and regulatory standards.
- Demonstrated strong attention to detail when balancing files, preparing CDs (Closing Disclosures), HUD statements, and lender packages.
- Streamlined workflows by prioritizing deadlines, anticipating challenges, and proactively communicating with stakeholders.
- Collaborated with underwriters and title officers to clear title issues, coordinate signings, and finalize closing packages.
Escrow Officer
Backman Title
01.2003 - 01.2014
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Opened incoming orders and set up escrow files within 24 hours of receiving purchase agreement.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Followed-up on status of releases, policies, and return of recorded documents.
Education
Some College (No Degree) -
Salt Lake Community College
Salt Lake City, UTHigh School Diploma -
Taylorsville High School
Taylorsville, UT05-2001
Skills
- Conflict Resolution & Negotiation
- Time Management & Prioritization
- Adaptability & Flexibility
- Compliance & Policy Adherence
- Team Collaboration
Timeline
Property Manager
Boardwalk Realty & Management
01.2024 - 12.2025
Realtor
KW Utah Realtors
01.2017 - 12.2023
Escrow Officer
Vanguard Title
01.2013 - 01.2017
Escrow Officer
Backman Title
01.2003 - 01.2014
Some College (No Degree) -
Salt Lake Community College
High School Diploma -
Taylorsville High School