Lindsay Poole
Fairview,UT
Summary
Dynamic professional with a proven track record at Summit Lodge Recovery, excelling in crisis intervention and case management. Skilled in equine therapy and maintaining patient confidentiality. Demonstrated adaptability and problem-solving abilities, hardworking and passionate about substance abuse recovery.
Professional with expertise in substance abuse counseling, equipped to support individuals through recovery. Demonstrated ability to collaborate with teams and adapt to changing needs, ensuring reliable and impactful care. Skilled in client assessment, treatment planning, and crisis intervention,relapse prevention, knowledgeable in Twelve Step programs with strong commitment to achieving positive outcomes.
Overview
17
17
years of professional experience
Work History
Cook
Pine Ridge Behavorial Health
06.2020 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service.
- Demonstrated strong multitasking skills, in the kitchen with residents.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Maintained food safety and sanitation standards.
Line Staff Member
Summit Lodge Recovery
08.2007 - 12.2010
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement within the treatment center
- Supported colleagues absences, showcasing adaptability and teamwork skills across multiple responsibilities.
- Assisted in maintaining a clean and orderly work environment, promoting a safe atmosphere for all residential clients.
- Communicated effectively with team members and supervisors to address concerns promptly, fostering a positive working environment.
- Managed inventory effectively, ensuring an adequate supply of materials was always available for smooth client transition.
- Received recognition for exceptional performance, displaying strong commitment to meeting company goals.
- Trained new hires on company policies, responsibilities during shifts
- Demonstrated flexibility in adapting to schedule changes or unforeseen challenges in treatment center.
Case Manager
Summit Lodge Inpatient Recovery
08.2007 - 12.2010
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Developed resource directory for clients, simplifying their search for essential services.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
- Provided leadership, guidance and support to staff members.
LSAC Intern
Summit Lodge Recovery
08.2007 - 12.2010
- Facilitated family therapy sessions to address relationship dynamics that contributed to clients'' substance abuse patterns, improving support systems during the recovery process.
- Enhanced treatment effectiveness with group and individual counseling sessions tailored to clients'' specific needs.
- Conducted thorough assessments of clients'' substance use history, identifying key areas for targeted intervention.
- Educated clients on addiction''s impact on physical, mental, social, and emotional well-being, promoting greater self-awareness and motivation for change.
- Participated in regular case conferences, presenting client updates and collaborating on treatment plan adjustments for optimal results.
- Assisted in the creation of a relapse prevention curriculum tailored specifically to address common triggers faced by individuals recovering from substance abuse.
- Led psychoeducational workshops aimed at equipping clients with practical tools for coping with triggers, managing stressors, and preventing relapse.
- Provided crisis intervention services during times of heightened distress in a calm and compassionate manner, stabilizing challenging situations effectively.
- Improved client outcomes by developing and implementing comprehensive substance abuse treatment plans.
- Coordinated with court liaison officers and probation departments when necessary, promoting successful completion of mandated substance abuse counseling requirements for clients involved with the legal system.
- Evaluated client progress regularly, adjusting treatment plans as needed to maximize success in recovery journey.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Facilitated group and individual therapy.
- Facilitated Holistic Equine Therapy with clients
- Facilitated Experiential groups
Education
No Degree - License Substance Abuse
University of Utah
Salt Lake City, UT12-2010
High School Diploma -
North Sanpete High
Mount Pleasant, UT05-1995
Skills
- Cooking
- Cleaning and organization
- Food handling
- Strong attention to safe food handling procedures
- Patient confidentiality
- Assessment skills
- Problem-solving abilities
- Crisis Intervention
- Adaptability
- Multitasking
- Case Management
- Equine Therapy
Timeline
Cook
Pine Ridge Behavorial Health
06.2020 - Current
Line Staff Member
Summit Lodge Recovery
08.2007 - 12.2010
Case Manager
Summit Lodge Inpatient Recovery
08.2007 - 12.2010
LSAC Intern
Summit Lodge Recovery
08.2007 - 12.2010
No Degree - License Substance Abuse
University of Utah
High School Diploma -
North Sanpete High
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