Lindsay Rhodes
Milford,United States
Overview
10
10
years of professional experience
Work History
Paramedic II
Sussex County Government
, DE
07.2017 - 02.2024
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Demonstrated dedication to providing quality care through continued training and education.
- Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
- Conducted daily equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Monitored supplies and equipment inventory and replenished promptly before another emergency call.
- Participated in drills related to disaster preparedness scenarios that included triage assessments.
- Collaborated with colleagues on shared cases to provide comprehensive treatment plans for patients.
Customer Service Representative
Domino's Pizza
Milford, DE
12.2015 - 05.2017
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Mentored new employees on procedures and policies to maximize team performance.
- Assisted with food production and packaging
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Customer Service Representative
American Eagle Outfitters, Inc
Dover, DE
08.2014 - 11.2015
- Answered customer inquiries and provided accurate information regarding products and services.
- Endorsed and assisted customers in applying for a store credit card
- Frequently cleaned and maintained an organized sales floor
- Promoted current sales
- Assisted customers with creating unique outfit ideas
- Maintained a positive attitude and work atmosphere
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Set up and activated customer accounts.
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate of Applied Science - Paramedicine
Delaware Technical Community College
Dover, DE05-2017
Skills
- Critical decision-making skills
- Product Knowledge
- Excellent multi-tasker
- Adaptive team player
- Customer Service
- Customer Relations
- Product Promotion
- Medical terminology knowledge
- Building rapport
- Conflict Resolution
Timeline
Paramedic II
Sussex County Government
07.2017 - 02.2024
Customer Service Representative
Domino's Pizza
12.2015 - 05.2017
Customer Service Representative
American Eagle Outfitters, Inc
08.2014 - 11.2015
Associate of Applied Science - Paramedicine
Delaware Technical Community College