Overview
Work History
Education
Skills
Timeline
Generic

Lindsay Rhodes

Milford,United States

Overview

10
10
years of professional experience

Work History

Paramedic II

Sussex County Government
, DE
07.2017 - 02.2024
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
  • Conducted daily equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Monitored supplies and equipment inventory and replenished promptly before another emergency call.
  • Participated in drills related to disaster preparedness scenarios that included triage assessments.
  • Collaborated with colleagues on shared cases to provide comprehensive treatment plans for patients.

Customer Service Representative

Domino's Pizza
Milford, DE
12.2015 - 05.2017
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Assisted with food production and packaging
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

Customer Service Representative

American Eagle Outfitters, Inc
Dover, DE
08.2014 - 11.2015
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Endorsed and assisted customers in applying for a store credit card
  • Frequently cleaned and maintained an organized sales floor
  • Promoted current sales
  • Assisted customers with creating unique outfit ideas
  • Maintained a positive attitude and work atmosphere
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Associate of Applied Science - Paramedicine

Delaware Technical Community College
Dover, DE
05-2017

Skills

  • Critical decision-making skills
  • Product Knowledge
  • Excellent multi-tasker
  • Adaptive team player
  • Customer Service
  • Customer Relations
  • Product Promotion
  • Medical terminology knowledge
  • Building rapport
  • Conflict Resolution

Timeline

Paramedic II

Sussex County Government
07.2017 - 02.2024

Customer Service Representative

Domino's Pizza
12.2015 - 05.2017

Customer Service Representative

American Eagle Outfitters, Inc
08.2014 - 11.2015

Associate of Applied Science - Paramedicine

Delaware Technical Community College

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Lindsay Rhodes