Lindsay Rich
Columbus,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Teacher
Whitehall City Schools
08.2024 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Developed and implemented classroom routines to address varying student needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Adapted teaching methods and materials to meet students' varying needs.
Hostess
High Bank Distillery
04.2022 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered phone calls to take orders, give information and document reservations.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Server / Bartender
The Goat LLC
12.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Orangetheory Fitness
12.2021 - 06.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Collaborated with team members to achieve monthly sales targets.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Surpassed sales goals monthly by offering new clients the best packages to fit their needs and meet their budget.
- Created a visually appealing and well organized space.
- Managed social media for the business to increase marketing and business revenue.
Sales Associate
J Crew
04.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Styled customers according to their personal preferences.
- Solved customer challenges by offering relevant products and services.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bachelor of Arts - Early Childhood Education
Capital University
Columbus, OH05-2024
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Processing sales
- Sales Reporting
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Goal-Oriented
- Reliable and punctual
Timeline
Teacher
Whitehall City Schools
08.2024 - Current
Server / Bartender
The Goat LLC
12.2022 - 05.2023
Hostess
High Bank Distillery
04.2022 - 10.2024
Sales Associate
Orangetheory Fitness
12.2021 - 06.2022
Sales Associate
J Crew
04.2020 - 08.2021
Bachelor of Arts - Early Childhood Education
Capital University
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