Lindsay Robinson
Farmington,MI
Summary
Dedicated Financial Aid Administrator with a passion for empowering students through precise guidance, accurate information, and valuable resources for financial assistance. Committed to serving as a steadfast support system, ensuring students navigate their educational path with confidence and achieve success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Financial Aid Specialist
Oakland Community College
07.2021 - Current
- Provide accurate information and procedural instructions to student financial aid applicants and recipients via phone, email, and Ivy Chat. Sharing information regarding different types of aid available: federal, state, scholarships, and additional resources. Collaborate with other departments to assist students effectively.
- Perform Return to Title IV calculations in Colleague and COD following FSA Handbook guidelines.
- Review transmittals to ensure correct disbursement of federal and state aid based on award eligibility and enrollment level.
- Collaborate with Creative and Duplicating Services Department to promote Student Financial Resources and Scholarships Virtual Services through flyers and posters.
- Notify students of Loan Exit Counseling requirements following Federal Direct Loan policy.
- Review students in COD with Pell at multiple institutions to determine eligibility.
- Maintain accurate data and files if needed for yearly audit. Assist with department self-audit.
- Member of FA-Link implementation team.
Bookstore Assistant
Oakland Community College
10.2011 - 07.2021
- Assisted students in obtaining accurate textbooks and supplies.
- Managed financial aid transactions for bookstore purchases according to policy.
- Recruited, trained, and supervised student assistants and work-study students.
- Communicated effectively with students, vendors, faculty, support staff through email, telephone, and Zoom.
- Maintained social media platforms and coordinated with Marketing for promotional activities.
- Created and implemented promotions, and collaborated with the Creative and Duplication Services Department to create marketing materials.
- Managed web store website updates and high volume of order processing.
- Hosted bookstore events and department table at campus events.
- Member of the Merchandising Management Team.
Education
Associate of Arts - Liberal Arts
Oakland Community College
Bloomfield Hills, MI12.2007
Bachelor of Arts - Merchandising Management
Michigan State University
East Lansing, MI05.2005
Skills
- Knowledgeable of state and federal regulations regarding financial aid
- Student-centered financial aid advising
- Experienced in Colleague, Report Manager, Student Forms, and Perceptive Content
- Proficient in Microsoft Office applications
- Utilizes COD, NSLDS, FAA, and MiSSG
- Thrives in fast-paced office with deadlines
Certification
NASFAA Credentialed Professional: Return of Title IV Funds Credential- June 2022
Timeline
Financial Aid Specialist
Oakland Community College
07.2021 - Current
Bookstore Assistant
Oakland Community College
10.2011 - 07.2021
Associate of Arts - Liberal Arts
Oakland Community College
Bachelor of Arts - Merchandising Management
Michigan State University