Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
2
2
years of professional experience
Work History
Receptionist
Pineview Veterinary Hospital & Pet Resort
08.2024 - Current
Managed appointment scheduling for daycare and boarding reservations.
Ensured cleanliness and organization of reception area to enhance client experience.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Customer Service Associate
Pick N Save
06.2023 - 05.2024
Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
Assisted customers in locating products and offered recommendations based on preferences.
Handled cash transactions accurately while maintaining a balanced register throughout shifts.
Trained new associates on company procedures, fostering a collaborative work environment.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled billing and payment issues by following guidelines and resolving disputes.