Summary
Overview
Work History
Skills
References
Timeline
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LINDSAY SAPOWICZ

Denver,CO

Summary

Strategic Operations Executive with 9+ years driving profitability in highly regulated, high-skilled labor industries. Expert in optimizing processes, managing multi-million-dollar PNLs, and developing skilled talent. Proven success in enhancing operational efficiency and quality while successfully navigating complex regulatory environments. Adept at implementing cost-effective solutions and fostering innovation in high-skilled labor industries.

Overview

10
10
years of professional experience

Work History

Chief of Operations

Mountain Valley Plumbing, Heating, and Cooling
Longmont, CO
07.2023 - Current
  • Increased booking rate to 90.7% from 13.9% through improving service delivery operations
  • Lowered total fleet operating costs by 25% through proactive maintenance and efficient route planning, saving substantial costs annually
  • Ideated and launched customer engagement program resulting in 1780% increase in positive reviews
  • Maintaining 4.9
  • Established payroll procedure resulting in 75% reduction in time to complete $1.6M payroll with 0 discrepancies
  • Implemented Account Receivable program resulting in .04% to revenue balance

Vice President of Operations

Binske
Denver, CO
08.2021 - 03.2023
  • Successfully designed and oversaw construction, permitting, licensing, and launch of $5M high-regulated laboratory and manufacturing facility (Denver Fire, OSHA, City of Denver, Health, Department of Revenue, Financial Institutions)
  • Effectively project managed construction to completion, on target launch date
  • Achieved and maintained 0% discrepancies managing $14M PNL
  • Achieved average 13% savings in vendor related costs through vendor relations
  • Developed team of 5 to 45+ with progress pathways to foster growth

Procurement Manager

Natural Remedies
Denver, CO
01.2020 - 08.2021
  • Sourced and negotiated international and domestic packaging and supplies, building preferred customer vendor relations
  • Generated financial forecasts for 12 client brands, aligning procurement with the goals
  • Collaborated with the COO on purchase approvals and negotiations
  • Ensured marketing materials met compliance standards and coordinated with 8 internal departments

Office & Operations Manager

Natural Remedies
Denver, CO
01.2017 - 08.2021
  • Led recruitment and onboarding for 120+ employees across multiple locations
  • Managed bi-weekly payroll, benefits, and commission reports
  • Built relationships with vendors, negotiating contracts and managing accounts
  • Developed a multimillion-dollar accounts receivable system, streamlining financial processes
  • Established a company-wide Handbook for 300+ employees and conducted compliance audits to maintain state licensing

Retail General Manager

Natural Remedies
Denver, CO
01.2015 - 08.2021
  • Supervised and mentored a team of 25+ employees in a $20M flagship location
  • Developed a cross-training program, improving team flexibility and performance
  • Managed daily financials, ensuring accurate closings and reporting

Skills

  • Fleet Management
  • Licensing, permitting, inspection
  • Logistics Management
  • Profit growth initiatives
  • Organizational development
  • Process optimization

References

Reference letters upon request.

Timeline

Chief of Operations

Mountain Valley Plumbing, Heating, and Cooling
07.2023 - Current

Vice President of Operations

Binske
08.2021 - 03.2023

Procurement Manager

Natural Remedies
01.2020 - 08.2021

Office & Operations Manager

Natural Remedies
01.2017 - 08.2021

Retail General Manager

Natural Remedies
01.2015 - 08.2021
LINDSAY SAPOWICZ