lindsay schleimer
Parma,OH
Summary
Dynamic bartender with a proven track record at Buffalo Wild Wings, excelling in customer service and cocktail creation. Recognized for enhancing guest experiences and building loyal clientele through engaging interactions. Strong multitasking abilities and responsible alcohol service ensure compliance and satisfaction in high-volume environments. Committed to maintaining cleanliness and hygiene standards.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
25
25
years of professional experience
Work History
Bartender
Parma Tap House
05.2025 - 11.2025
- Prepared and served a variety of beverages, ensuring quality and consistency.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Assisted in inventory management, tracking supplies and reordering as needed.
- Developed knowledge of cocktail recipes to provide recommendations to patrons.
- Engaged with customers to build rapport and encourage repeat business.
- Handled cash transactions accurately, processing payments quickly and efficiently.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender/Server
Buffalo Wild Wings
08.2020 - 02.2025
- Crafted and served a diverse range of beverages in high-volume environment.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in training new staff on cocktail preparation and customer service protocols.
- Developed signature cocktails, enhancing menu offerings and customer experience.
- Provided exceptional customer service, resolving issues to ensure guest satisfaction.
- Monitored compliance with health and safety regulations during service operations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Bartender
Baileys Bar and Grill
05.2013 - 05.2020
- Collaborated with kitchen staff to coordinate timely service during peak hours.
- Followed safety protocols and health regulations to ensure compliance at all times.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Shift Manager
McDonald's
03.2009 - 03.2012
- Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored team members on operational procedures and best practices.
- Coordinated shift schedules, optimizing staff allocations for peak performance.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
Customer Service Representative
Future Mortgage
02.2001 - 05.2004
- Resolved customer inquiries effectively, ensuring high satisfaction and retention rates.
- Managed mortgage application processes, guiding clients through documentation and requirements.
- Collaborated with cross-functional teams to streamline communication and enhance service delivery.
- Trained new representatives on systems and best practices to improve team performance.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Midview
Grafton, OH05-2000
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Outgoing personality
- Engaging personality
- Service-oriented mindset
- Cleanliness and hygiene
- Handling difficult customers
- Complex Problem-solving
- Customer service expertise
- Responsible alcohol service
- Team player attitude
Timeline
Bartender
Parma Tap House
05.2025 - 11.2025
Bartender/Server
Buffalo Wild Wings
08.2020 - 02.2025
Bartender
Baileys Bar and Grill
05.2013 - 05.2020
Shift Manager
McDonald's
03.2009 - 03.2012
Customer Service Representative
Future Mortgage
02.2001 - 05.2004
High School Diploma -
Midview