Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay Scott

Fort Mill,SC

Summary

Versatile professional with a proven track record in policy analysis and exceptional communication, demonstrated at Parks Insurance Agent. Excelled in customer service, enhancing client understanding of complex health insurance policies. Skilled in multitasking and teamwork, adept at driving satisfaction and operational efficiency without compromising quality.

Overview

14
14
years of professional experience

Work History

Health Insurance Agent & Communications Support

Parks Insurance Agent
10.2023 - Current
  • Educated clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Provided comprehensive customer service to drive client satisfaction.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Elevated customer satisfaction with detailed explanations of complex insurance policies and benefits.

House Manager

Scott Household
11.2010 - Current
  • Supervised children preparing meals and handling chores and provided constructive feedback.
  • Managed day-to-day operation of home to comply with regulations and household standards.
  • Assisted children with daily hygiene and living tasks.
  • Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Planned special events such as parties or family gatherings with attention to detail and organization.

Childcare Provider

Forest Hill Academy
08.2022 - 11.2022
  • Liaised with parents and guardians to discuss child progress.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Introduced children to educational games and activities to boost learning.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.

Education

Bachelor of Science - Communication

Appalachian State University
Boone
05-2005

Skills

  • Policy analysis
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Quotes and sales
  • Excellent Communication
  • Organizational Skills
  • Health Insurance Knowledge
  • Teamwork and Collaboration
  • Customer Service

Timeline

Health Insurance Agent & Communications Support

Parks Insurance Agent
10.2023 - Current

Childcare Provider

Forest Hill Academy
08.2022 - 11.2022

House Manager

Scott Household
11.2010 - Current

Bachelor of Science - Communication

Appalachian State University

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Lindsay Scott