Summary
Overview
Work History
Education
Skills
Timeline
Lindsay  Sleater

Lindsay Sleater

Nashville,TN

Summary

Accomplished Operations Manager with a proven track record at Axl Capital, enhancing operational efficiency and employee performance. Skilled in problem-solving and team leadership, I excel in driving customer satisfaction and achieving sales goals. Demonstrated expertise in operations management and exceptional customer service, leading to significant business improvements.

Overview

9
9
years of professional experience

Work History

Operations Manager

Axl Capital
02.2019 - 09.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

Office Manager

NV Development & Construction
04.2016 - 10.2020
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.

Counter Manager for Dior

Nordstrom
06.2013 - 12.2015
  • Promoted brand loyalty by creating personalized experiences for each customer during their visit.
  • Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Maintained cleanliness and organization of counter area, adhering to company standards at all times.
  • Organized sale events and created eye-catching product displays to attract customers to Type counter.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Achieved sales goals through effective communication and demonstration of products.

Education

Bachelor Of Business Administration And Management - Business

Christian Family Academy, Kirkland, WA
06.1997

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service

Timeline

Operations Manager - Axl Capital
02.2019 - 09.2022
Office Manager - NV Development & Construction
04.2016 - 10.2020
Counter Manager for Dior - Nordstrom
06.2013 - 12.2015
Christian Family Academy - Bachelor Of Business Administration And Management, Business
Lindsay Sleater