Lindsay Smith
Davidson,NC
Summary
Dynamic and detail-oriented professional with experience at UPS and the Mint Museum of Craft and Designs. Proven track record in customer service and library cataloging, adept at resolving conflicts and enhancing operational efficiency. Recognized for a friendly demeanor and strong problem-solving skills, contributing to improved team collaboration and customer loyalty.
Overview
2
2
years of professional experience
Work History
Library Volunteer
Mint Museum of Craft and Designs
09.2024 - Current
- Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
- Performed basic book reshelving and obtained items from book drop.
- Conducted circulation and shelving duties, maintaining orderly, organized displays.
- Processed new library collections, accurately cataloging and indexing materials.
Part Time Package Center Supervisor
UPS
03.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Managed Package Car Drivers' daily needs.
Education
Master of Science - Library And Information Science
University of Denver
Denver, CO12-2025
Bachelor of Arts - English
North Carolina State University
Raleigh, NC08-2022
Skills
- Team collaboration
- Customer service
- Problem-solving
- Friendly, positive attitude
- Attention to detail
- Multitasking Abilities
- Computer skills
- Library cataloging
Timeline
Library Volunteer
Mint Museum of Craft and Designs
09.2024 - Current
Part Time Package Center Supervisor
UPS
03.2023 - Current
Master of Science - Library And Information Science
University of Denver
Bachelor of Arts - English
North Carolina State University
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