Lindsay Sneathen
Delray,WV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals as an Office Assistant.
Overview
14
14
years of professional experience
Work History
Police Telecommunicator I
West Virginia State Police
07.2016 - Current
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Operated telephone and radio equipment to receive requests and reports from police officers.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Developed and maintained courteous and effective working relationships.
- Routed calls to police, to meet individual call needs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Streamlined communication between departments with clear and concise relay of pertinent information during joint operations.
- Improved emergency response times by efficiently prioritizing and dispatching calls to appropriate personnel.
- Reduced officer response time to critical incidents, utilizing advanced mapping technology for efficient routing guidance.
- Played a vital role in criminal investigations by gathering crucial information from callers while maintaining confidentiality guidelines.
- Supported officers in the field with timely information retrieval, facilitating their ability to make informed decisions during critical incidents.
- Developed strong working relationships with fellow telecommunicator's fostering a positive team environment focused on collaboration and continuous improvement.
Pharmacy Technician
South Fork Pharmacy, Formally Judy’s Drug Store
11.2010 - 07.2016
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Reviewed and verified customer information and insurance provider information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Certified Nursing Assistant
EA Hawse Nursing & Rehabilitation Center
03.2010 - 08.2010
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Education
Clinical Medical Assistant
Eastern West Virginia Community And Technical College
Moorefield, WV05.2021
Pharmacy Technician
Eastern West Virginia Community And Technical College
Moorefield, WV02.2011
High School Diploma -
Moorefield High School
05.2009
Nursing Assistant
South Branch Career And Technical Center
Petersburg, WV05.2009
Skills
- Telephone etiquette
- Planning and Coordination
- Critical thinking
- Self-motivated professional
- Trustworthy companion
- Compassionate
- Teamwork
- Organizational Skills
- Effective Communication
- Computer-aided dispatching
- Patience and Tolerance
- Multi-line phone system
- Prioritizing Situations
- Multitasking Abilities
- Call prioritization
Timeline
Police Telecommunicator I
West Virginia State Police
07.2016 - Current
Pharmacy Technician
South Fork Pharmacy, Formally Judy’s Drug Store
11.2010 - 07.2016
Certified Nursing Assistant
EA Hawse Nursing & Rehabilitation Center
03.2010 - 08.2010
Clinical Medical Assistant
Eastern West Virginia Community And Technical College
Pharmacy Technician
Eastern West Virginia Community And Technical College
High School Diploma -
Moorefield High School
Nursing Assistant
South Branch Career And Technical Center
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