Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay Sonia

Big Bear,CA

Summary

Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

15
15
years of professional experience

Work History

Owner

Lindsay's cleaning services
Big Bear
09.2019 - Current
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Oversaw budgeting and financial management.
  • Maintained relationships with existing clients by providing superior customer service.
  • Researched potential partners in order to expand services offered.
  • Collaborated with other owners on joint ventures and shared resources.

Cashier

Food 4 Less Supermarket
Apple Valley, California
06.2014 - 09.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.

General Manager

Five Starr tanning
06.2009 - 03.2014
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Education

High School Diploma -

Willow Valley High School
Apple Valley, California
06-2006

Skills

  • Budget Administration
  • Administrative Oversight
  • Social media control
  • Marketing tactics
  • Operations Management
  • Client Service
  • Profit and loss analysis
  • Cost Reduction
  • Marketing
  • Human Resource Management
  • Sales Leadership
  • Customer Relations
  • Expense Tracking
  • Business Development
  • Time Management
  • Staff Training and Development
  • Data Entry
  • Scheduling
  • Inbound and Outbound Calling
  • Call Management
  • Grammar
  • Conflict Mediation

Timeline

Owner

Lindsay's cleaning services
09.2019 - Current

Cashier

Food 4 Less Supermarket
06.2014 - 09.2019

General Manager

Five Starr tanning
06.2009 - 03.2014

High School Diploma -

Willow Valley High School

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Lindsay Sonia