Lindsay sutton-stephens

Versatile and achievement-oriented professional with a background at HomeSmart Preferred Realty, excelling in customer relations and office administration. Leveraged critical thinking and Microsoft Excel proficiency to enhance operational efficiency, significantly boosting team productivity. Known for exceptional organizational skills and a proactive approach, consistently delivering high-quality outcomes.

• Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
• Oversaw implementation of new phone system which resulted in more cost-effective service.
• Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
• Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
• Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
• Awarded "Employee of the Month" for delivering outstanding administrative support.
• Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
• Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
• Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Training - Responsible for training all new employees to ensure continued quality of customer service.
• Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Focus or report].