Lindsay Tedeschi
Bayonne,NJ
Summary
To obtain a position in Healthcare Administration
in a Healthcare Facility or Hospital
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
12
12
years of professional experience
Work History
Residential Assistant
Women Rising
09.2023 - Current
- Manage common area floor in shelter, Answer phones/24 Hour Hotline, Let Residents into Rooms, Restock Office Supplies
- Conducted regular safety inspections of common areas and individual units to ensure compliance with local regulations and policies.
- Enforced policies and safety standards through building and room rounds.
- Evaluated performance of residential staff periodically, providing constructive feedback to improve overall team efficiency.
- Participated in therapeutic treatment teams, working to help residents reach individual wellness goals.
Senior Front Desk Concierge
Guardian: WonderLofts Condominium
07.2023 - Current
- Manages Lobby, Answers phones/emails, Answers Maintenance Requests, Package Handling
- Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
- Assisted in training new team members on front desk procedures and best practices for exceptional service delivery.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided knowledgeable recommendations for local attractions, dining options, and transportation services to enhance guest experiences.
Front Office Manager
Planned Lifestyle Services
07.2019 - 06.2023
- Managed Front Desk, Greeted Vendors Guests and Residents, Developed machine learning models for prediction, Input Packages/Maintenance/Resident Requests
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coordinated special events bookings with event planning teams for smooth execution of functions held at the hotel premises.
Office Manager/Administrative Assistant
Optimum Behavioral Health
01.2012 - 12.2018
- Make phone calls, Insurance billing, Schedule appointments
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Masters in Public Health Administration -
Southern New Hampshire University
01.2024
Public Health Education -
New Jersey City University
01.2016
Skills
- Management
- Problem solving
- Communication
- Leadership
- Bilingual In Spanish
- Resident Supervision
Languages
Spanish
Native or Bilingual
Timeline
Residential Assistant
Women Rising
09.2023 - Current
Senior Front Desk Concierge
Guardian: WonderLofts Condominium
07.2023 - Current
Front Office Manager
Planned Lifestyle Services
07.2019 - 06.2023
Office Manager/Administrative Assistant
Optimum Behavioral Health
01.2012 - 12.2018
Masters in Public Health Administration -
Southern New Hampshire University
Public Health Education -
New Jersey City University
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