Lindsay Thomas
Philadelphia,PA
Summary
Sales representative with experience in inbound and outbound call center sales, lead qualification, and customer engagement. Known for reliability, strong communication skills, and the ability to work independently or as part of a team in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Call Center Representative
Momentum Solar
Remote
06.2025 - Current
- Developed tailored sales pitches to enhance customer engagement and drive product interest.
- Handled high-volume inbound and outbound sales calls while maintaining a professional, persuasive, and customer-focused approach
- Identified customer needs through active listening and consultative questioning to recommend appropriate products or services
- Built rapport quickly to establish trust and guide prospects through the early stages of the solar sales process
Independent Copywriter
Appen, Inc
05.2022 - 05.2025
- Developing, optimizing, and copy-editing marketing content for consumer-facing websites
- Identifying and correcting data entry errors to prevent duplication across systems
- Reviewing, correcting, or deleting data, verifying customer and account information
Bar Manager/Bartender
Sokno Taco Cantina
Knoxville, TN
01.2020 - 04.2022
- Onboarding new employees with training and new hire documentation.
- Developing and maintaining relationships with customers and suppliers through account development.
- Supervising labor costs and departmental expenses to remain in line with budget.
- Evaluating employees' strengths and assigning tasks based upon experience and training.
Manager
West Hills Flats And Taps
Knoxville, TN
12.2018 - 12.2019
- Maintained team efficiency by delegating daily activities, monitoring output and rewarding positive contributions.
- Applied strong leadership and problem-solving skills to maintain team efficiency and organized shift meetings.
- Assisted General Manager with various marketing projects that would engage new leads and potential customers.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Administrative Assistant
Heritage Funeral Home And Memorial Gardens
Columbia, TN
12.2016 - 06.2017
- Performed general office duties.
- Processed customer and account source documents by reviewing data for deficiencies.
Education
The University of Tennessee
Knoxville, TN05.2016
Skills
- Inbound & Outbound Calling
- Lead Qualification
- Appointment Setting
- CRM Software
- Objection Handling
- Call Documentation & Compliance
- Active Listening
- Time Management
- Remote Work Discipline
Additional Information
- University of Tennessee Alumni Association Representative
- Procured endowments by cold-calling alumni
- Top solicitor and 'Top caller of the Month' multiple months during employment
Timeline
Call Center Representative
Momentum Solar
06.2025 - Current
Independent Copywriter
Appen, Inc
05.2022 - 05.2025
Bar Manager/Bartender
Sokno Taco Cantina
01.2020 - 04.2022
Manager
West Hills Flats And Taps
12.2018 - 12.2019
Administrative Assistant
Heritage Funeral Home And Memorial Gardens
12.2016 - 06.2017
The University of Tennessee