Lindsay Thompson
Cocoa,FL
Summary
Versatile Procurement Technician with proven skills in negotiation and supplier management. Have worked effectively in team environments, demonstrating strong interpersonal skills and decision-making abilities. Experience includes managing procurement processes, ensuring compliance, and contributing to cost-saving efforts in previous roles.
Overview
21
21
years of professional experience
2005
2005
years of post-secondary education
Work History
Specimen Procurement Tech
Parrish Medical Center
Titusville, Florida
02.2025 - Current
- Managed procurement processes for various materials and supplies.
- Coordinated vendor relationships to ensure timely delivery of products.
- Evaluated supplier performance to maintain quality standards.
Team Lead, Specimen Processor
BioReference Laboratories
Melbourne, Florida
10.2016 - 02.2025
- Led team in daily operational strategies and project execution.
- Coordinated cross-functional communication to enhance team collaboration.
- Trained new employees on processes and safety protocols.
- Mentored junior staff to develop their skills and capabilities.
- Resolved conflicts and addressed team concerns promptly.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Identified opportunities for process improvements, implementing changes when required.
- Motivated staff through positive reinforcement techniques.
- Ensured compliance with company policies and procedures throughout the team.
- Maintained accurate records of employee attendance and task completion times.
- Provided support to junior staff during peak periods of workloads.
- Collaborated with management team to implement new work procedures or policies.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Coordinated team resources to achieve project goals.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality, and conformance.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
Vacation Planner
Diamond Resorts
Orlando, FL
08.2014 - 10.2016
- Designed customized vacation itineraries for diverse client preferences.
- Coordinated travel arrangements with hotels, airlines, and local attractions.
- Provided expert recommendations on destinations and activities for clients.
- Resolved client inquiries and issues promptly to ensure satisfaction.
- Educated clients on travel policies and procedures for seamless experiences.
- Managed multiple projects simultaneously while meeting strict deadlines.
- Ensured compliance with company policies regarding risk management and safety procedures when booking vacations for clients.
- Assisted customers in selecting vacation packages that best suited their needs and budgets.
- Analyzed customer feedback to improve service delivery standards.
- Managed client accounts ensuring accurate billing documents were provided in a timely manner.
- Explained benefits of purchasing travel insurance with clients.
Phelbotimist
ARUP
Salt Lake City, Utah
03.2004 - 10.2011
- Collected blood samples using venipuncture and capillary techniques.
- Ensured compliance with safety and infection control protocols.
- Utilized electronic health records to document patient information accurately.
- Educated patients on the phlebotomy process and addressed concerns effectively.
- Maintained equipment and supplies to ensure operational readiness at all times.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Processed samples accurately and efficiently.
Education
Tooele High School
Tooele, UTSkills
- Supplier evaluation
- Procurement processes
- Inventory management
- Vendor coordination
- Team leadership
- Effective communication
- Customer service
Timeline
Specimen Procurement Tech
Parrish Medical Center
02.2025 - Current
Team Lead, Specimen Processor
BioReference Laboratories
10.2016 - 02.2025
Vacation Planner
Diamond Resorts
08.2014 - 10.2016
Phelbotimist
ARUP
03.2004 - 10.2011
Tooele High School