Summary
Overview
Work History
Education
Skills
Timeline
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LINDSAY TINGUEE

Business Administrator
Chalmette ,LA

Summary

Incredibly motivated professional with over 4+ years of business administration experience. Possesses analytical, research, and problem-solving skills. Detail-oriented, organized, and able to manage projects to meet deadline requirements. Proficient written and oral communication skills. Passionate and motivated with a drive for excellence. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Clinical Support Associate/ Revenue Auditor

Harahan, La
11.2021 - Current
  • Assist healthcare revenue cycle operations such as clinical support, reviewing medical records researching, and writing summaries based on appeal/claim denials
  • Responsible for audit of paid ‘zero balance’, short pay accounts, and other assigned hospital medical insurance claims, identification, and verification of underpayments
  • Data entry and tracking of appeal and underpayment information into Epic and Nthrive systems and revenue reporting system
  • Performed research to correctly verify claim payment accuracy or denial legitimacy, including telephonic communication with a plan where necessary.

Specialist Clinical Intern

EPIC, Ochsner Hospital
New Orleans, La
05.2021 - 09.2021
  • Supports planning, design, development, build, and/or configuration of supported applications/systems
  • Utilized Epic, Searchdat, and Service now
  • Ambulatory, Clinician, and inpatient Credentialed
  • Participates in problem identification and resolution activities
  • Maintains expertise in assigned applications and departmental workflows
  • Provides Epic support for Go-Lives and organizational initiatives
  • Strong analytical skills and logical thought processes to formulate solutions to problems.

Data Analyst Administrative Support

Forfeiture Support Associates
New Orleans, La
10.2019 - 06.2020
  • Provided organization and management of case files/ utilized database software to manipulate data, generate reports and analyze data
  • Increased responsive, proactive, and thorough customer service and support to legal assistants and attorneys as needed
  • Data enter and obtain travel arrangements in support of out-of-town and/or local Witnesses in addition to collecting travel expenses for reimbursement purposes
  • Maintain ongoing communication with Assistant District Attorneys on mutual cases regarding case status, victim concerns, and input
  • Assisted in the development of an expenditure tracking system to reduce duplication of services.

Complex Authorization Specialist

TriWest Healthcare Alliance
New Orleans, La
06.2016 - 10.2019
  • Data entry and review Complicated authorization and referrals from VA hospitals and other healthcare providers
  • Create accurate authorization data based on patient information, medical records, and referral forms
  • Communicate effectively with patients and healthcare providers on specifics of authorizations and or referrals
  • Review and report any discovered discrepancies in patients’ files or referral information
  • Proficient in Microsoft suite with the ability to work remotely with little supervision

Education

Bachelor’s Degree - Business

Southern University At New Orleans
New Orleans, LA
2021

Skills

  • Patient Data Confidentiality
  • Medical Records Management
  • Account and revenue tracking
  • Critical Thinking
  • Data Entry
  • Office Operations
  • Complex Problem-Solving
  • Administrative Support
  • Clinical Observations
  • HIPAA Guidelines
  • Clinical Support
  • Epic ambulatory
  • Epic navigators
  • Epic Smart Forms
  • Epic orders

Timeline

Clinical Support Associate/ Revenue Auditor

11.2021 - Current

Specialist Clinical Intern

EPIC, Ochsner Hospital
05.2021 - 09.2021

Data Analyst Administrative Support

Forfeiture Support Associates
10.2019 - 06.2020

Complex Authorization Specialist

TriWest Healthcare Alliance
06.2016 - 10.2019

Bachelor’s Degree - Business

Southern University At New Orleans

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LINDSAY TINGUEEBusiness Administrator