Hi, I’m
Lindsay Trog
San Diego
Summary
Communicative server dedicated to providing elevated service and providing unforgettable guest experiences. Motivated with an upbeat, engaging personality and flexible approach. Offering experience providing service to large numbers of dinner guests and works well in fast-paced work environments. Service-oriented with versatility in stressful circumstances.
Overview
11
years of professional experience
1
Certification
Work History
Malibu Farm
Server
08.2023 - Current
Job overview
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport while adhering to guest allergies.
- Worked well in a team setting, providing support and guidance.
TAO Hospitality - Lavo Italian
Server
05.2022 - 03.2024
Job overview
- Increased wine sales by effectively communicating the unique characteristics and flavor profiles of various wine selections.
- Enhanced customer satisfaction by providing fine dining service and anticipating guests'' needs.
Papago Golf Course
Server/Banquet/Trainer
02.2020 - 04.2022
Job overview
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cold Beers and Cheeseburgers
Server/Trainer
03.2017 - 03.2020
Job overview
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Buffalo Wild Wings
Hostess/Server/Bartender/Trainer
07.2013 - 02.2017
Job overview
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Attractions, Walt Disney World
Disney College Program Intern
01.2013 - 05.2013
Job overview
- Engaged in safety protocols and monitored attraction during operation to reduce safety risks.
- Delivered information to guests on available services, special attractions and general facility layout and accommodations.
- Kept high level of energy while working in fast paced environments.
Education
Maricopa Community Colleges - Paradise Valley Community College, Phoenix, AZ
Associate of Arts from Communications
2018
Shadow Mountain High School, Phoenix, AZ
High School Diploma
2012
Skills
- High-Volume Dining
- Team Player
- Cool Under Pressure
- Warm and Friendly
- Guest Engagement
- Suggestive Selling
- Allergy awareness
Certification
- Food Handlers Card
- RBS Training
Timeline
Server
Malibu Farm
08.2023 - Current
Server
TAO Hospitality - Lavo Italian
05.2022 - 03.2024
Server/Banquet/Trainer
Papago Golf Course
02.2020 - 04.2022
Server/Trainer
Cold Beers and Cheeseburgers
03.2017 - 03.2020
Hostess/Server/Bartender/Trainer
Buffalo Wild Wings
07.2013 - 02.2017
Disney College Program Intern
Attractions, Walt Disney World
01.2013 - 05.2013
Maricopa Community Colleges - Paradise Valley Community College
Associate of Arts from Communications
Shadow Mountain High School
High School Diploma
- Food Handlers Card
- RBS Training
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