Lindsay VanDam
Grand Rapids
Summary
A Materials Manager with a background in Surgical Technology and experience in the operating room assisting during surgical procedures. Skilled in supply management, sterile technique, setup, maintenance, patient preparation, and instrumentation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Materials Manager/Surgical Technologist
Grand Rapids Surgical Suites
11.2024 - Current
- Order and maintain all surgical supply inventory
- Determines backorder fill priority
- Unloads and secures goods by separating, verifying, documenting and distributing all items receivable
- Ensures proper rotation of stock during restock process
- Ensures all Supply Requisition Orders are placed
- Support the effort in meeting fiscal budgets and financial consignment
- Update, manage, and create preference cards for each Doctor
- Pull soft good supplies and trays for Doctor's cases the next day according to their preference cards
- Adhere to aseptic practices providing maintaining a safe environment and sterile field
- Assist with patient care activities under the direct supervision of the Registered Nurse, PA, and/or Doctor
- Assist with preparing, transporting, positioning and draping patients
- Assist the surgeon within scope of practice (retracting, passing, or handling instruments)
Surgical Technologist
Bronson Orthopedic Surgical Center
05.2024 - 11.2024
- Surgical Technician for Orthopedic Foot & Ankle, Hand & Upper Extremity, Fracture repair, Joint replacement, and Sports medicine
- Helped establish and update preference cards for Doctors coming to the facility
- Adhered to aseptic practices providing maintaining a safe environment and sterile field
- Performed duties according to department specific expectations as identified and assigned
- Assisted with patient care activities under the direct supervision of the Registered Nurse, PA, and/or Doctor
- Assisted with preparing, transporting, positioning and draping patients
- Assisted the surgeon within scope of practice (retracting, passing, or handling instruments)
- Terminally cleaned rooms in readiness of next patient and/or next day
- Pulled soft good supplies and trays for Doctor's cases the next day according to their preference cards
Surgical Technologist
Walker Surgical Center
01.2023 - 05.2024
- Surgical Technician for Orthopedic Foot & Ankle, Hand & Upper Extremity, Podiatry and Ophthalmology
- Adhered to aseptic practices providing maintaining a safe environment and sterile field
- Performed duties according to department specific expectations as identified and assigned
- Assisted with patient care activities under the direct supervision of the Registered Nurse and/or Doctor
- Handled surgical specimens according to established policy/procedure
- Assisted with preparing, transporting, positioning and draping patients
- Assisted the surgeon within scope of practice (retracting, passing, or handling instruments)
- Assisted other members of the team with terminal cleaning of room in readiness of next patient
- Helped wash trays in decontamination and wrap trays in sterile processing when done with surgeries
- Pulled soft good supplies and trays for Doctor's cases the next day according to their preference cards
Surgical Technologist
Orthopaedic Associates of Michigan
05.2022 - 01.2023
- Surgical Technician for Orthopaedic Foot & Ankle, Hand & Upper, Fracture Repair, Joint Replacement, Spine, and Sports Medicine
- Adhered to aseptic practices providing maintaining a safe environment and sterile field
- Performed duties according to department specific expectations as identified and assigned
- Assisted with patient care activities under the direct supervision of the Registered Nurse, PA, and/or Doctor
- Handled surgical specimens according to established policy/procedure
- Assisted with preparing, transporting, positioning and draping patients
- Assisted the surgeon within scope of practice (retracting, passing, or handling instruments)
- Facilitated schedule with the OR and CS to provide efficient flow and completion of surgery schedule
- Assisted other members of the team with terminal cleaning of room in readiness of next patient
- Helped in decontamination and sterile processing when done with surgeries
- Pulled soft good supplies and trays for Doctor's cases the next day according to their preference cards
Store Leader
Dressbarn
11.2018 - 12.2019
- Support the Store Managers in running the sales floor and resolving customer service issues
- Provide ongoing training and development for all team members
- Determine performance and tracking goals for all team members
- Motivate and coach all team members to meet service and sale goals
- Recruit and hire top talent to maintain store needs
- Manage all operations; budgeting, scheduling, planning and visual merchandising for store
Customer Experience Support
Leland International
08.2017 - 11.2018
- Prepared finish samples of furniture for potential clients and sale representatives
- Provided excellent customer service by answering client and sale representatives questions about textiles and finishes
- Reviewed bills and credits and accurately input data into company database
- Worked with bookkeeper to improve data system and workflow between team members
- Managed inventory of all samples, literature, and packaging
Assistant Manager
Dressbarn
04.2017 - 11.2018
- Assisted with supervising all team members to maintain a level of excellent customer service
- Assist with meeting all sales, profit and shrink goals
- Accomplish other administrative and operational duties set by the Store Leader
- Community outreach
- Assisted with executing visual and merchandising changes
- Provided daily sales goals and tracking for all team members
- Processed defective and recalled stock accurately and in a timely manner
Customer Service Lead/ Data Entry
BargainBookStores LLC
08.2016 - 04.2017
- Provided excellent customer service by answering customer complaints and questions though phone and email
- Resolved customer claims and cases on Amazon, eBay, and PayPal
- Accurately recorded loses for damaged and missing product from customer returns
- Acquired credit for lost and/or damaged good in shipments from Amazon, eBay, and PayPal
- Reviewed bills and credits and accurately input data into company database
- Worked with owner to improve data system
Roadside Assistance Advocate
AAA
09.2014 - 04.2015
- Provided excellent emergency roadside assistance through geographical location and spotting to determine potential service providers, and communicated with contractors to provide information regarding member location, vehicle, type of problem, etc
- Accurately obtained and documented client information and entered data into D2000 database
- Confirmed with clients that the service provided was completed in an accurate and timely manner by contractor
- Provided Company and product information following defined policies and procedures regarding member prices, payments, and billing problems
Barista/Cashier
Biggby Coffee
03.2014 - 09.2014
- Welcomed and educated customers by presenting and explaining coffee/drink menu
- Provided excellent customer service by building rapport with customers while preparing drink orders
- Prepared and provided consistent recipe and presentation standards for every beverage and food product
- Helped maintain inventory and product levels by stocking, refilling, and preparing fresh coffee and specialty products
- Helped maintain a safe and healthy work environment by following sanitation regulations
Cashier/Customer Service
Kmart
06.2011 - 01.2014
- Accurately processed customer transactions and maintained cash drawer
- Assisted with maintaining goods/stock, and merchandise floor changes
- Provided customer service related duties such as returns/ exchanges
Education
Associate of Applied Science - Surgical Technology
Grand Rapids Community College
Grand Rapids, MIAssociate of Applied Science - Surgical Technology
Lansing Community College
Lansing, MI05.2022
Associate of Applied Science - Surgical Technology Program
Lansing Community College
Lansing, MI05.2022
High School Diploma -
Northview Highschool
Grand Rapids05.2011
Skills
- Sterile Technique
- Sterile Processing
- Inventory Management
- Medical Terminology
- Instrument Knowledge
- Operating Room
- OR Turnover
- Certified CPR/BLS
- Orthopedics
- Podiatry
- Ophthalmology
- Plastics
- Patient Care
- Teamwork
- Communication
- Problem Solving
- Critical Thinking
- Time Management
- Initiative
- Attention to detail
- Intercultural Awareness
- Dependability
- Resilience
- Leadership
References
Flo Hapworth: District Leader, Dressbarn
Phone: 845-570-7370
flohapworth@yahoo.com
Kelly Rogers: Store Leader, Dressbarn
Phone: 517-303-4098
charlie9.kr@gmail.com
Taryn Bradtmueller:
Administrative Director, Walker Surgical Center
Phone: 616-368-9105
tarynbradtmueller@walkersurgicalcenter.com
Chris Smelker: ST Program Teacher, Lansing Community College
Phone: 517-819-2317
smelkerc@lcc.edu
Certification
BLS CPR Certified, American Heart Association, 04/23-04/24
Timeline
Materials Manager/Surgical Technologist
Grand Rapids Surgical Suites
11.2024 - Current
Surgical Technologist
Bronson Orthopedic Surgical Center
05.2024 - 11.2024
Surgical Technologist
Walker Surgical Center
01.2023 - 05.2024
Surgical Technologist
Orthopaedic Associates of Michigan
05.2022 - 01.2023
Store Leader
Dressbarn
11.2018 - 12.2019
Customer Experience Support
Leland International
08.2017 - 11.2018
Assistant Manager
Dressbarn
04.2017 - 11.2018
Customer Service Lead/ Data Entry
BargainBookStores LLC
08.2016 - 04.2017
Roadside Assistance Advocate
AAA
09.2014 - 04.2015
Barista/Cashier
Biggby Coffee
03.2014 - 09.2014
Cashier/Customer Service
Kmart
06.2011 - 01.2014
BLS CPR Certified, American Heart Association, 04/23-04/24
Associate of Applied Science - Surgical Technology
Grand Rapids Community College
Associate of Applied Science - Surgical Technology
Lansing Community College
Associate of Applied Science - Surgical Technology Program
Lansing Community College
High School Diploma -
Northview Highschool
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