Summary
Overview
Work History
Education
Skills
Internship
Volunteer Experience
Timeline
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Lindsay Vaughn

Lindsay Vaughn

Mableton,GA

Summary

With over 15 years of professional experience, i have developed expertise in executive support and personnel management. i am recognized for my strong communication, strategic thinking, and attention to detail, enabling me to thrive in fast-paced environments. i am skilled at streamlining operations, prioritizing effectively, and delivering impactful presentations, all while maintaining composure under pressure.

Overview

17
17
years of professional experience

Work History

Executive Assistant to Chief Revenue Officer (CRO)

BELAY
04.2021 - Current
  • Coordinate daily administration duties including managing calendar, email management, completing expense reports, coordinating travel and preparation of reports for Board meetings, Monthly meetings and Daily progress reports
  • Assist with determining agenda, taking detailed notes, assigning and following up on all action items for Officer Meetings, Leadership Team Meetings, & Manager Meetings
  • Responsible for updating SOPs that affect company policies, onboarding and training new Executive Assistants
  • Collaborated with CRO in presentations to partners, demonstrating an enhanced dynamic between a C-Suite Executive and Assistant
  • Developed Sales Team training program & contests, generated pricing for all Sales Team leaders, orchestrated distribution of leads to the team, and executed Sales Team commission monthly.

Director of Revenue Management

Omni Atlanta Hotel at CNN Center
05.2015 - 10.2020
  • Generated in excess of $50M annually in rooms revenue in addition to $10M in food and beverage revenue through strategic initiatives, analytical thinking and collaboration
  • Achieved highest annual rooms revenue to date for the property
  • In 2019, created a new role of Space Optimization Manager under my direction to uncover untapped revenue potential through the combined use of guestrooms, meeting space needs and F&B minimums
  • In 2018, ranked #1 in the company for forecast accuracy of rooms revenue.

Director of Revenue Management

Hilton Atlanta Airport
03.2014 - 05.2015
  • Increased RevPAR (revenue per available room) by over 8% year-over-year primarily through the growth in average daily rate (ADR) by 6% through strategic pricing initiatives
  • Achieved 85% annual occupancy while maintaining sellouts midweek
  • Ranked #1 in RevPAR and #1 in ADR amongst the comp set.

Assistant Director of Revenue Management and Operations Analyst

Hilton Atlanta
12.2010 - 03.2014
  • Two task force Revenue leadership assignments during my tenure: (1) Hilton Orlando while Director was out on FMLA (2) Assisted in the transition from LXR-managed to Hilton managed at Hilton Rose Hall Resort & Spa on the island of Jamaica and implemented revenue strategies and procedures
  • Expanded Assistant Director of Revenue Management role to include Operations Analyst; Held weekly labor review meeting with department head to ensure each department scheduled and actualized according to business volume and standards
  • Assist in Group strategy by setting rates; collaborated with Sales to determine prospective group benefits over high demand dates.

Area Revenue Manager

Washington Hilton
03.2008 - 12.2010
  • Daily functions include preparations and distribution of Daily Detail Report; Communicated previous night's results and upcoming night's projection at morning Operations meeting; Balance rooms and revenue between all systems; Reviewed rate override report to ensure correct rates were charged; Evaluated current rates and LOS restrictions
  • Weekly functions included review of lost business report, property booking summary, and catering daily report; Submit STR data and review report; Prepared and reviewed pace reports and activity reports; Reviewed group pickup report and ensured accurate forecasts with the collaboration of Events Team
  • Monthly functions include month-end close of Rooms; Prepare one month in Rolling Forecast; Update rate plan list and distribute to Front Office; Update Sales system with new city-wide convention dates
  • Received prestigious 2010 Q1 Heart of the House Commitment Award.

Education

B.S.: Hospitality & Tourism Management -

Purdue University
West Lafayette, IN
05.2007

Skills

  • Executive Support
  • Administrative Support
  • Office Management
  • Strong Problem Solver
  • Meticulous Attention To Detail
  • Customer Service

Internship

Jinling Hotel, Purdue Intern & Study Abroad, 07/2005, 11/2005, Nanjing, China, Spent a semester serving in this five star hotel working primarily in Guest Relations, and short stents in the Hotel Restaurant and Housekeeping, Weekly classes learning Mandarin

Volunteer Experience

Mableton Elementary School, PTA President, 06/2021, 05/2024, Dynamic leader fostering a diverse school community through strategic collaboration, event planning, and fundraising efforts to promote student enrichment and parent engagement., Recognized as the 2023-2024 Mableton Elementary "Volunteer of the Year", Current remote role allowed me to be more involved in my son's development during his precious elementary school years and serve as PTA President and subsequently Secretary at his school in Cobb County

Timeline

Executive Assistant to Chief Revenue Officer (CRO)

BELAY
04.2021 - Current

Director of Revenue Management

Omni Atlanta Hotel at CNN Center
05.2015 - 10.2020

Director of Revenue Management

Hilton Atlanta Airport
03.2014 - 05.2015

Assistant Director of Revenue Management and Operations Analyst

Hilton Atlanta
12.2010 - 03.2014

Area Revenue Manager

Washington Hilton
03.2008 - 12.2010

B.S.: Hospitality & Tourism Management -

Purdue University

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Lindsay Vaughn