Lindsay Wagner
Social Circle,GA
Summary
Seasoned District Manager with experience administering and enhancing operations for multiple brand concepts. Talented marketer, team builder and strategic leader with excellent relationship-building and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
District Manager
Pizza Hut
Eatonton, GA
01.2013 - Current
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Built sales forecasts and schedules to reflect desired productivity targets.
Owner Operator
Ice House
Madison, GA
12.2009 - 12.2012
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Negotiated contracts with clients for products rendered by the company.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Identified potential risks associated with operations in order to minimize liabilities.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Devised and implemented marketing strategies to attract new customers.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
Bar Manager
Big Catch Lakeside Grill
Eatonton, GA
02.2005 - 08.2009
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Education
High School Diploma -
Morgan Co. High School
Georgia05-1998
Certified Proctor
ServSafe
Skills
- Operations Oversight
- Profitability Optimization
- Strategic Planning
- Project Management
- Business Administration
- Data Analytics
- Marketing
Timeline
District Manager
Pizza Hut
01.2013 - Current
Owner Operator
Ice House
12.2009 - 12.2012
Bar Manager
Big Catch Lakeside Grill
02.2005 - 08.2009
High School Diploma -
Morgan Co. High School
Certified Proctor
ServSafe