Lindsay Walker
Columbus,GA
Summary
Enhance and extend business value for corporate customers, while interacting with team members to reach company goals.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
Rolling Hills Food Services
Columbus, GA
11.2022 - Current
- Maintained data entry requirements by following data techniques and programs.
- Transfer data from paper formats into computer files assuring data is 100% accurate.
- Assure that any written documents, spreadsheets, or company data is properly stored.
Customer Care Representative
Concentrix - Chime
Columbus, GA
01.2022 - 09.2022
- Proactively assisted Chime members via phone, email, and chat with various banking inquiries in reference to: card activations, ach transfers, web support, deposits, disputes, fraud, and open/ closure of accounts.
- Assisted team members with escalated calls to assure member satisfaction was met.
Member Service Representative
Anthem
Columbus , GA
05.2021 - 10.2021
- Focused proactively on resolving issues for members, and provider questions, and concerns using computer based resources to find solutions to create a seamless experience for all Anthem members.
- Assisted members with questions in reference to there policy, demographics, in network providers, and other health related concerns.
Customer Care Representative
TSYS
Columbus, Georgia
01.2017 - 02.2021
- Assist clients with credit card accounts questions including: cash advances, balance transfers, activations, online account maintenance, credit card applications, and dispute intake.
Education
High School Diploma -
Carver High School
Columbus, GA05-2012
Skills
- Error Identification
- Professional and Mature
- Advanced Clerical Knowledge
- Document Processing
- Coachable
- Team Player
- Great Typing Skills 47 WPM
Timeline
Data Entry Clerk
Rolling Hills Food Services
11.2022 - Current
Customer Care Representative
Concentrix - Chime
01.2022 - 09.2022
Member Service Representative
Anthem
05.2021 - 10.2021
Customer Care Representative
TSYS
01.2017 - 02.2021
High School Diploma -
Carver High School
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