Lindsay Wallace
Boaz
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
Work History
Pharmacy Technician
CVS Pharmacy
Oneonta
11.2023 - 03.2026
- Processed prescription orders accurately and efficiently for diverse patient needs.
- Managed inventory levels, ensuring stock availability and proper storage conditions.
- Assisted pharmacists in preparing medications and labeling prescriptions effectively.
- Provided excellent customer service by answering inquiries and resolving issues promptly.
- Educated patients on medication usage, side effects, and potential interactions clearly.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Utilized pharmacy software systems for prescription management and patient record updates.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Provided customer service to patients by answering questions about medications and health-related topics.
Cashier/Night Manager
Ragland bros
Blountsville
12.2019 - 11.2022
- Processed customer transactions efficiently at a busy retail location.
- Managed cash register and balanced drawer at the end of shifts.
- Assisted customers by answering questions about products and promotions.
Education
Susan Moore High School
Blountsville, AlabamaSkills
- Organized
- On time
- Good customer service
- Typing
- Counting
- Good communication skills
Timeline
Pharmacy Technician
CVS Pharmacy
11.2023 - 03.2026
Cashier/Night Manager
Ragland bros
12.2019 - 11.2022
Susan Moore High School