Lindsay Weeks

• Led startup and opening of the first two Cryotherapy businesses in the Bay Area
• Providing superb customer service and making sure every customer felt comfortable
• Provided business development, creation of operational procedures and workflow planning
• Developed and implemented promotional strategies to drive business success and maintain budgets
• Coordinated all marketing campaigns, monitoring accuracy, execution and follow up
• Oversaw general ledgers, accounts receivable and payable, payroll processing and reporting
• Selected, trained, assigned, scheduled and coached employees and communicated job expectations
• Built a large client base. Including NFL and NHL players, Pro Bull riders, MMA and Professional Boxers
• Sold Business with a profit

• Plan and Coordinate parties and events for high net-worth individuals throughout the San Francisco Bay Area
• Selected chefs or catering companies to prepare unique cuisine for the Hosts special requests.
• Used creative brainstorming to develop offerings that constantly exceeded expectations
• Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
• Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
• Paid close attention to clients wants and provided comprehensive checklists to ensure no detail was missed.
• Circulated among guests to preserve safety and order and protect venue property.
• Avoided day of event issues with on the fly problem solving skills
• Engaged with attendees and clients during events, making sure they had a premium experience

• Provided outstanding customer service making sure every customer had a pleasant buying experience, and support
• Creating fun Events for customers:

- Educational Retreats (Hotel negotiating for rooms, Researched vendors and locations, organized and purchased supplies for events, coordinated event setup and teardown and liaised between event staff and facilities staff. Organizing classes, creating schedules, working with the educators, planning daily lunches and dinners, coordinating parties, machine upgrades and sales)

-Educational Cruises (Negotiating package rates, on board welcome and farewell parties, provided machines and set them up for attendees, supervised classrooms, to make sure all machines were running smoothly, and sales aboard ship)

-In store special events (bringing in educators to teach new techniques, finding ways to use new products, and new product launch parties

• Created attractive product displays to enhance customer experiences and boost sales
• Processed payments and maintained accurate drawers to meet financial targets
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
• Provided every customer with professional and polite support for sales and service needs
• Maintained current store, product and promotional knowledge to drive consistent sales
• Increased purchase totals by recommending additional items based on stated customer preferences and budget targets

• Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, mixers and other supplies
• Multitasked to meet customer, business operations and server needs with minimal errors or delays
• Maintained composure and maintained great customer service when extremely busy
• Knowledgeable in a variety of different types of liquor
• Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases
• Trained new bartenders to increase knowledge of drink preparation and up selling techniques
• Engaged in small talk with patrons per day to build rapport and earn repeat business