Lindsay Weissenberger
Asheville,NC
Summary
Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients and vendors
Devoted to maximizing customer satisfaction with exceptional service and support
Detailed employee known for having great organizational skills
Gifted at working with all types of people
Punctual, no drama, quick learner and reliable
Overview
15
15
years of professional experience
Work History
Window Coordinator
Tilotta Timber Holdings, LLC
Ponder, TX
07.2022 - Current
- Coordinating with vendors and suppliers to obtain necessary materials
- Working to get parts replaced as needed
- Helping customers locate desired items
- Managing the ins and outs of the entire department
- Reporting needed replacement/missing parts to manufacturer
- Reporting needed service requests and parts from the manufacturer
- Tracking parts and window packages
- Reconciling orders
- Creating quotes
- Placing orders of chargeable parts
- Entering all data in Quickbooks
- Keeping all ETA's up-to-date
- Verifying invoices from vendor/s are accurate
- Communicating delivery schedule to warehouse manager
- Managing daily/weekly reports
- Tracking any backorders
- Communicating with various vendors as to lead times on their material
- Verifying the right units were ordered
Customer Service Specialist
Allina Health
Coon Rapids, MN
11.2020 - 08.2021
- Assisted patients in scheduling a variety of appointment types
- Liaison between patient and health care providers and pharmacies
- Employed critical thinking often
- Upheld strict HIPAA laws and procedures during customer interactions
- Documented conversations with customers to track requests, problems and solutions
- Provided outstanding service to new and long-standing customers by attending closely to concerns
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
Volunteer
Jehovah's Witness
, Indonesia
07.2017 - 03.2020
- Bible education
Receptionist / Facilities Assistant
Eurest Services for SAP
La Crosse, WI
04.2014 - 01.2017
- Responded to facility inquiries and complaints promptly to take corrective action for verified problems
- Managed systematic maintenance program to prevent equipment and systems failures
- Coordinated room preparation, including food and beverages, audio-visual requirements and special requests
- Worked with facility personnel to develop evacuation plans, emergency procedures and testing initiatives
- Maintained efficient building operations
- Oversaw vendor-provided building, janitorial, and pest control
- Checked common areas and conference rooms regularly to verify cleanliness and order
- Managed work orders and closed out completed work orders after walk-throughs
- Called in equipment repair services and maintained office supplies by ordering new inventory
- Enforced preventive maintenance schedule for facility systems and equipment
- Educated staff on safety procedures, and company policies
- Upheld security measures for facility entry
- Assisted with the onboarding of new hires and departures
- Mail/package management
- Tracked space usage and employee attendance
- Created monthly/quarterly reports for management
- Hosted safety meetings
Loan Processing Assistant
Consumer Loan Services
La Crosse, WI
10.2011 - 10.2013
- Created and completed loan submission packages
- Filed completed packages quickly and efficiently
- Ordered appropriate services needed
- Maintained correspondence with appraisers to ensure timely delivery
- Managed turned down files
- Created reports for the Vice President
Member Service Manager
Snap Fitness
La Crosse, WI
09.2009 - 10.2011
- Processed new membership sign-up's
- Data entry
- Put procedures in place for various functions/wrote procedure manual
- Scheduled appointments
- Provided tours of the facility
- Maintained club inventory
- Handled past due accounts
Leasing Consultant
Stoneleigh at the Reserve Apartments
Plymouth, MN
01.2009 - 05.2009
- Prepared lease paperwork and obtained signatures and first payments from new residents
- Promoted high level of customer service while responding to concerns, showing units and quickly resolving issues
- Led property tours to showcase amenities to prospective residents and offered valuable information regarding major features
- Contacted and followed up with residents on renewal notices
- Conducted background checks on applicants
- Maintained accurate records of correspondence with and from residents
- Created and maintained newsletter to keep residents aware of upcoming events and activities
- Prepared vacant apartments for occupancy
- Created "welcome" packets for new residents
Education
High School Diploma -
Life Stream Prep School | Osseo High School
Brooklyn Park, MN06.2003
Skills
- Customer Service/Relations
- Time Management
- Problem Resolution
- Self-motivated
- Detail Oriented
- Organized
- Clear Communication
- Professionalism Reliability
- Adaptability and Flexibility
- Relationship Building Teamwork
- Active Listening
Accomplishments
- Inter-company promotion in 2005 and 2010
- Sought out by a previous manager to work for them at new place of employment
- Selected as Safety Champion for Region at Eurest/SAP
- Selected as Customer Service Champion of the week at Allina
References
References available upon request.
Timeline
Window Coordinator
Tilotta Timber Holdings, LLC
07.2022 - Current
Customer Service Specialist
Allina Health
11.2020 - 08.2021
Volunteer
Jehovah's Witness
07.2017 - 03.2020
Receptionist / Facilities Assistant
Eurest Services for SAP
04.2014 - 01.2017
Loan Processing Assistant
Consumer Loan Services
10.2011 - 10.2013
Member Service Manager
Snap Fitness
09.2009 - 10.2011
Leasing Consultant
Stoneleigh at the Reserve Apartments
01.2009 - 05.2009
High School Diploma -
Life Stream Prep School | Osseo High School