Lindsay Whiddon
Columbia,Tn
Summary
Financial services officer with a strong background in customer service, seeking a dynamic career transition into the aviation industry as a flight attendant. Proven ability to adapt and thrive in high-pressure environments, coupled with intermediate Spanish communication and leadership skills. Eager to use my passion for travel and commitment to safety to ensure an exceptional inflight experience for passengers.
Overview
5
5
years of professional experience
Work History
FINANCIAL SERVICES OFFICER
ASCEND FEDERAL CREDIT UNION
12.2022 - Current
- Built strong and thorough loan applications for underwriters, enabling them to make an informed decision.
- Helped customers open and close accounts and perform a wide range of account maintenance.
- Leveraged my Spanish skills to effectively reach a diverse range of members and enhanced the credit union outreach to the Spanish-speaking community.
- Developed relationships with existing customers by providing excellent customer service.
STORE MANAGER
LA SUPERIOR SUPERMARKET
08.2022 - 12.2022
- Leveraged bilingual skills to assist Spanish-speaking customers
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving
- Ensured the freshness and quality of products
- Enforced quality control standards.
YOUTH DEVELOPMENT COORDINATOR
BOYS AND GIRLS CLUB OF MIDDLE TN
11.2021 - 07.2022
- Oversaw safety and security of youth under my supervision
- Planned and led group activities for children of a wide range of ages
- Deescalated conflicts among children by approaching in a calm and professional manner.
TEAM LEADER
CHICK-FIL-A
08.2019 - 07.2021
- Led a team of up to 8 team members through successful shifts during high-volume hours
- Served customers with a professional and kind attitude and a strong emphasis on great customer service
- Built and maintained working relationships with peers and upper management
- Trained new members on food safety and operating procedures
- Promoted to leadership position in recognition of strong work ethic and exceptional customer service.
Education
Working Towards A Bachelor's in Management -
National University in San Diego, Ca
10-2024
Associate of Arts in Humanities -
Columbia STATE COMMUNITY College
12.2022
Skills
- Knowledge of document management systems
- Familiarity with banking software used for transactions, account management, and customer data
- Performs well under pressure
- Relationship building
- Customer Service
Hobbies and Interests
- Travelling
- CrossFit
- Running
- Language learning
Languages
Spanish
Professional
Timeline
FINANCIAL SERVICES OFFICER
ASCEND FEDERAL CREDIT UNION
12.2022 - Current
STORE MANAGER
LA SUPERIOR SUPERMARKET
08.2022 - 12.2022
YOUTH DEVELOPMENT COORDINATOR
BOYS AND GIRLS CLUB OF MIDDLE TN
11.2021 - 07.2022
TEAM LEADER
CHICK-FIL-A
08.2019 - 07.2021
Working Towards A Bachelor's in Management -
National University in San Diego, Ca
Associate of Arts in Humanities -
Columbia STATE COMMUNITY College
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