Lindsay White

Responsible for providing excellent customer service to clientele, balancing finances monthly, scheduling work for the team and general shop cleanliness and organization.
• Collect current and past due balances from clients.
• Organize shop as well as the office.

• Explains the problem that was diagnosed by mechanics and the resolution to clients as well as cost. • Negotiates the cost for parts with several vendors to ensure the best price.
• Complete quarterly taxes, pay all invoices and balances due.
• Maintain and encourage a great team environment and attitude.

Responsible for overall operations and sustaining the market value of the asset. Assets managed include Tax Credit Multi-Family, Special Needs, RDA and new construction. Liaison between management company and residents, vendors and staff.
• Maintained an average occupancy of 98%.• Received Resident Satisfaction scores of 5.7 out of 6 in 2014.
• Exceeded NOI by 20.45% in 2014.
• Managed financials to establish budget and forecast. Provided monthly analysis and explanation of variances.
• Conducted frequent site inspections of property to insure highest standards are maintained, as well as day to day maintenance operations.
• Prepared all operational and investor reports and responded to inbound investor inquiries.
• Qualified applicants for housing.
• Collected rent and non-rent related balances.
• Resident relations to include conflict resolution and concerns.
• Processed evictions and collection files, represent company in court when needed.
• Reviewed and approve all property invoices.

• Collaborated with third party service provider to organize resident activities and events. • Assisted with the lease up of a sister property.
• Enforced house rules and regulations through continual resident education.
• Prepared annual operating budget.

• Negotiate vendor contracts and acquire bids for capital improvements.

• Community Manager
  Joined the company as an Assistant Manager, promoted to Community Manager of a four phased project within four months. Transitioned a staff of seven into an efficient team resulting in a positive cash flow and heightened occupancy. Assets managed included Tax Credit Multi-Family, Special Needs, Home, Bond units and new construction.
  • Received Rising Star Award in 2011, received Manager of the Year Award in 2012.
  • Maintained an average occupancy of 98% or higher.
  • Audited resident ledgers and collected balances on a newly acquired site.
  • Conducted frequent site inspections of property to insure highest standards were maintained.
  • Prepared all operational reports.
  • Worked closely with Asset Management to ensure compliance with all regulatory, federal and state regulations.
  • Qualified applicants for housing.
  • Assisted other communities within portfolio with auditing, recertification, delinquency and organizational needs.
  • Collected rent and non-rent balances.
  • Processed evictions and collection files, represented company in court when needed.
  • Resident relations to include conflict resolution and concerns.
  • Enforced house rules and regulations through continual resident education.
  • Oversaw site maintenance to include retrofitting, preventative programs daily work order request.
  • Negotiated vendor contracts and acquired bids for capital improvements.