Lindsay White
Portsmouth,VA
Summary
Experienced professional with a diverse background in education, customer service, project coordinating, and community management. Skilled in creating positive environments, managing administrative tasks, and engaging with diverse audiences. Adept at adapting to various roles and responsibilities to meet organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Daily Substitute Teacher
Chesapeake Public Schools
Chesapeake, VA
10.2024 - Current
- Organized lesson plans and activities for students
- Assisted with classroom management when needed
- Graded student assignments and exams.
- Showed PowerPoint presentations, videos, and interactive websites to aid students with comprehension
- Led or moderated classroom discussions and guided exploratory thought
- Supervised students during recess, breaks, lunch, transitioning and dismissal periods to prevent injuries and fights
- Fostered a positive learning environment that promoted mutual respect
- Assist with school planning events
- Adapted different teaching styles to meet diverse learning styles
- Handle office clerk work when needed
- Usage of laminator, fax machines, answering and making phone calls to parents on multi-line phones
Box Office Associate
Virginia Opera Association
Norfolk, VA
02.2025 - 03.2025
- Selling tickets to events over the counter, online, or via phone, including single tickets and group bookings
- Answering customer inquiries regarding showtimes, seating arrangements, pricing, and venue policies, and discounts on shows and groups
- Performed updating of ticket sales, and website promotions remotely
- Processing cash and credit card payments accurately for ticket purchases
- Maintaining cleanliness and organization at the box office area, including unlocking and locking the theatre
- Using the software Tessitura for data entry of patrons information, ticketing, and subscriptions
- Restocking of tickets, providing assistance at will call, and before and during intermission
- Light trouble shooting of office machinery, printing, copying, running to mail room to retrieve mail
- Assistance in helping with Marketing and Project Coordinating of performances
Park Associate
Big Bounce America
Virginia Beach, VA
06.2024 - 07.2024
- Temporary Position
- Greeted park visitors and provided information on park activities and amenities.
- Provided customer service to guests by answering questions and resolving complaints.
- Assisted in maintaining cleanliness of the park grounds, including picking up trash and debris.
- Monitored guest activity to ensure adherence to park rules and regulations.
- Managed cash transactions for ticket sales at the front gate.
- Operated light machinery such as golf carts or utility vehicles when needed.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Child Care Assistant
A Helping Hand
Norfolk, VA
08.2022 - 08.2022
- Week long Harry Potter Camp Aug 22nd- 26th
- Assisted with set up, cleaning up after each day was over
- Provided safe, nurturing and stimulating environment for children. Developed positive relationships with parents and guardians to ensure their child's needs were met.
- Collaborated with colleagues to provide a high standard of care for each child.
- Encouraged self-expression through various art forms such as music, painting, drawing.
Community Manager
The IncuHub
Portsmouth, VA
12.2020 - 01.2022
- Performed most duties remotely, including training new candidates
- Kept inside of building and office area tidy, while keeping office supplies stocked up at all times
- Use of Google apps such as Google Docs, Sheets, Drive, Meet
- Use of data entry and administrative tasks, such as filing, emailing, faxing
- Responded to customer inquiries in a timely manner.
- Updated resident accounts with latest personal information and recent payments.
- Created content for social media platforms to engage the community.
- Organized online events and webinars to promote products and services.
- Conducted project and building management, with current location and newer locations.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed budget for community events and activities, ensuring cost-effectiveness.
- Developed and executed community outreach strategies.
Sales Associate
Tuesday Morning
Chesapeake, VA
07.2019 - 09.2019
- Greeted customers and provided exceptional customer service.
- Used technology resources to assist customers in locating and selecting items.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Maintained records related to sales for store management.
- Described merchandise and explained use, operation and care.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
Sales Associate/Cashier
Disney Theatrical Group
Norfolk, VA
06.2019 - 06.2019
- Temporary position for The Lion King tour May 29th- June 9th.
- Greeted customers and provided exceptional customer service. Provided accurate information about products, prices and services. Processed transactions using a point-of-sale system.
- Conducted inventories on a regular basis to track stock levels. Demonstrated product features and benefits for customers' needs. Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Sales Associate
Barnes & Noble
Portsmouth, VA
01.2019 - 03.2019
- Temporary position for the bookstore on campus.
- Greeted customers and provided exceptional customer service. Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels. Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
- Performed data entry assistance when needed, updated spreadsheets on incoming books
- Checked returned items for accuracy against purchase receipt records.
- Shared knowledge about books with customers to influence purchases.
- Performed opening and closing duties such as counting cash drawers and checking all equipment for proper functioning.
- Organized book displays to attractively showcase products.
Sales Associate
Things Remembered
Chesapeake, VA
11.2018 - 12.2018
- Seasonal position:
- Took inventory, answered phone calls, and assisted with placing orders online.
- Greeted customers and provided exceptional customer service.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built relationships with customers to encourage repeat business.
Receptionist/Administrative Assistant
PetExpo
Virginia Beach, VA
06.2018 - 09.2018
- Contract position for conventions.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Monitored security cameras in the lobby area to ensure safety of employees and guests. Updated daily log book with information about visitors entering the premises.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Assisted with special projects assigned by management when required. Created badges for temporary personnel who entered the building on a daily
Audience Services
Tilles Center
Greenvale, NY
09.2017 - 06.2018
- Usher patrons to seats before, during, and after a performance, and provided assistance for ADA and children when needed
- Assisted with clean up and break down after each performance; cleaned theatre thoroughly
- Developed and implemented customer service policies and procedures.
- Assisted in VIP and Season Ticket holders lounges, and with any high profile individuals when needed
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge, and answered any questions.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided support in resolving customer complaints or inquiries.
- Implemented ticketing systems for online sales and box office transactions.
- Facilitated communication between performers, theater management, front of-house staff, and patrons.
Registration Clerk
PrideStaff
San Antonio, TX
03.2017 - 08.2017
- Temporary/contract position
- Registered attendees and speakers for conventions
- Customer service chat, database entry, receptionist work, such as printing, scanning, faxing, answering questions, and answering phone calls.
- Processed registration forms, collected fees, and issued receipts for services rendered.
- Greeted patients upon arrival and directed them to appropriate areas.
- Performed data entry tasks to update patient information in the system.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Provided assistance with completion of paperwork related to registration and coordinating of vendors.
Child Care Worker
Corporate Kids Events
San Antonio, TX
07.2015 - 06.2017
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
- Assisted with feeding infants and toddlers during meal times.
- Read stories to children and taught them basic skills such as counting, ABCs, and colors.
- Maintained a safe environment for children by following health standards.
- Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
- Followed strict confidentiality policies when discussing sensitive information about families.
- Reported any concerning behaviors or issues to supervisors immediately.
- Organized age-appropriate activities such as games, crafts, music, and outdoor play.
- Provided individual attention to each child while encouraging self-confidence through positive reinforcement.
Child Care Worker
Aloha Sitters
San Antonio, TX
03.2015 - 05.2017
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
- Supervised and monitored the safety of children in my care. Assisted with feeding infants and toddlers during meal times.
- Read stories to children and taught them basic skills such as counting, ABCs, and colors.
- Organized age-appropriate activities such as games, crafts, music, and outdoor play.
- Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
- Provided individual attention to each child while encouraging self-confidence through positive reinforcement.
- Engaged in active listening when communicating with children to ensure understanding of instructions or expectations.
- Followed strict confidentiality policies when discussing sensitive information about families.
- Facilitated group activities designed to promote socialization among peers.
- Reported any concerning behaviors or issues to supervisors immediately.
- Documented observations of each child's behavior throughout the day
Education
Associate - Interior Design
Tidewater Community College
Norfolk, VA04-2026
BFA - Musical Theatre
Long Island University Post
Brookville, NY05-2018
High school diploma -
Robert E Lee High School
San Antonio, TX06.2017
Skills
- Detail oriented
- Guest relations
- Budgeting
- Event accessibility planning
- Executive administrative support
- Public information events
- Phone communication
- Bookkeeping
- Antivirus software
- Data entry
- Corporate event planning
- Management
- Retail sales
- Data collection
- Word processing
- Zoom
- Account management
- Computer operation
- Vendor communication
- Filing
- Video editing
- Customer inquiry handling
- CRM systems
- Correspondence management
- Operations management
- Marketing
- Google Docs
- Writing skills
- QuickBooks
- Appointment scheduling
- Customer service
- Social media marketing
- Standard Operating Procedures (SOPs) implementation
- Canva
- Customer relationship management
- Administrative experience
- Rent payment plan negotiation
- Team management
- Event space planning
- Accounting systems
- Microsoft Outlook
- Event Planning
- Community management
- Upselling
- Software troubleshooting
- Content creation
- Communication skills
- Email support
- Organizational skills
- Client interaction via phone calls
- Hospitality
- Calendar management
- Content scheduling
- Google Sheets
- Attention to detail
- Public speaking
- Written communication
- Theatre
- Property maintenance
- Google Workspace
- Analysis skills
- Conflict management
- Musical Theatre
- Computer skills
- Research
- Social media management
- Financial data management
- Tenant account reconciliation
- Stage building design
- Social media management tools
- Experience working with students
- Microsoft Word
- Leadership
- Office management
- Microsoft Office
- Sales
- Travel planning
- Marketing public relations
Certification
- CPR & First Aid March 2017 to March 2020
- Teaching Certification
- CPR Certification
- First Aid Certification
Timeline
Box Office Associate
Virginia Opera Association
02.2025 - 03.2025
Daily Substitute Teacher
Chesapeake Public Schools
10.2024 - Current
Park Associate
Big Bounce America
06.2024 - 07.2024
Child Care Assistant
A Helping Hand
08.2022 - 08.2022
Community Manager
The IncuHub
12.2020 - 01.2022
Sales Associate
Tuesday Morning
07.2019 - 09.2019
Sales Associate/Cashier
Disney Theatrical Group
06.2019 - 06.2019
Sales Associate
Barnes & Noble
01.2019 - 03.2019
Sales Associate
Things Remembered
11.2018 - 12.2018
Receptionist/Administrative Assistant
PetExpo
06.2018 - 09.2018
Audience Services
Tilles Center
09.2017 - 06.2018
Registration Clerk
PrideStaff
03.2017 - 08.2017
Child Care Worker
Corporate Kids Events
07.2015 - 06.2017
Child Care Worker
Aloha Sitters
03.2015 - 05.2017
BFA - Musical Theatre
Long Island University Post
Associate - Interior Design
Tidewater Community College
High school diploma -
Robert E Lee High School