LINDSAY WILHELM
Martinsburg,West Virginia
Summary
Detail-oriented shipping clerk with proven skills in shipment processing, inventory management, and shipping documentation. Committed to enhancing safety and compliance while improving shipping processes to meet organizational goals.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Shipping Clerk
Ryder Logistics
Hagerstown, Maryland
01.2025 - Current
- Processed incoming and outgoing shipments accurately and efficiently.
- Prepared shipping documentation and labels in accordance with company policies.
- Verified shipping documents for accuracy.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Coordinated with customers on delivery dates and times in order to meet customer requirements.
- Communicated with carriers regarding any delays in shipments or discrepancies between orders and actual deliveries.
- Communicated with team members to resolve shipping discrepancies promptly.
- Collaborated with logistics teams to improve shipping processes continuously.
- Assisted in organizing warehouse layout for optimal workflow efficiency.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Worked closely with internal departments such as purchasing and receiving to ensure timely delivery of products.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Sales Associate
AAA Staffing
Pittsburgh, Pennsylvania
03.2011 - 09.2020
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted customers in selecting products and services to meet their needs.
- Collaborated with team members to enhance customer service experiences.
- Developed promotional strategies to increase sales volume.
- Trained new staff on sales techniques and company policies.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
Some College (No Degree) - Computer Application Specialist
University of Phoenix
Tempe, AZSkills
- Shipping documentation preparation
- Shipment processing
- Shipment tracking
- Load preparation
- Load planning
- Warehouse layout optimization
- Inventory management
- Cargo quality assurance
- Safety and compliance
- Domestic shipping regulations
- Shipping regulations knowledge
- Material safety compliance
- Customer relationship management
Certification
- Hazmat Air Shipper Certification (IATA)
Timeline
Shipping Clerk
Ryder Logistics
01.2025 - Current
Sales Associate
AAA Staffing
03.2011 - 09.2020
Some College (No Degree) - Computer Application Specialist
University of Phoenix